Download accessibility guides and maps

We produce a range of guides to help you plan and make journeys. You can download guides below or follow the links to order printed copies, free of charge.

Some of these items are download only. Some items are only available as printed copies. 

Ordering printed copies and CDs

This page is for downloading items only. You can order printed copies (and CDs) using our Accessibility guides order form.

There are more links to this form below.

Tube and rail maps

  Map title Description Download link Order printed / CD copies (free)
Audio Tube map An audio guide to Tube, DLR, London Cable Car, London Trams, TfL Rail and London Overground lines and stations Listen online Order CD
Tube map large print (colour) Tube, DLR, London Overground and London Cable Car services map in large print for visually impaired customers Download large print Tube map Order printed map
Tube map large print (black and white) Tube, DLR, London Overground and London Cable Car services map in black and white large print for colour blind customers Download large print black-and-white map Order printed map
Step-free Tube guide (including DLR and London Overground) Tube, DLR and London Overground stations with step-free access between street, platform and train. Includes where you can change step-free between Tube, DLR, London Overground and National Rail. Download step-free Tube guide Order printed map
Tube toilet map The locations of toilet and baby changing facilities on the Tube, DLR and London Overground network. Download tube toilet map Order printed map
Tube tunnels map This map shows which parts of the Tube network, London Overground and DLR are underground or enclosed. Download tube tunnels map This guide is downloadable only

Tube, rail and river guides

  Guide title Description Download link

Order printed copies (free)
Guide to river Thames boat services Available in large print and audio. The printed guide is not available to download. You can listen to this guide online. Listen to audio guide Order guide
Getting Around London - your guide to accessibility Help with planning your journey using Tube, buses, DLR, taxis and private hire, trains, trams and riverboats. Download getting around London guide Order printed guide
London Overground - Making rail accessible: helping older and disabled customers

A guide to the help that is available on London Overground services for any customers who need assistance. Also available to collect from  London Overground stations.

 Download London Overground - making rail accessible Currently this guide can only be downloaded or collected from stations
London Overground station information

A guide to accessible facilities at London Overground stations

 Download London Overground station information This guide is downloadable only
London Overground fleet review

A guide to the accessible facilities on London Overground trains, according to the routes operated.

 Download London Overground fleet review This guide is downloadable only
Elizabeth line - Making rail accessible: helping older and disabled customers Station accessibility information for the Elizabeth line and its managed stations.

Download guide

 This guide is downloadable only

Elizabeth line - Making rail accessible: helping older and disabled customers. Large print

 Station accessibility information for the Elizabeth line and its managed stations. Large print. Download guide This guide is downloadable only
Travel support card If you need help travelling around London you can use the travel support card. Download card Order printed card
Travel support card user guide Guide to using a travel support card. Download guide Order printed guide

Help with travel

  Title Description Download link Order printed copies (free)
Travel support card If you need help travelling around London you can use this travel support card Download card Order printed card
Travel support card user guide Guide to using a travel support card. Download guide Order printed guide

 

Taxis and assisted travel

  Guide title Description Download link Order printed copies
Dial-a-Ride application form/ If you need the door-to-door transport service that Dial-a-Ride provides you need to complete this application form. Download form Order form
Taxi and private hire guide The Taxi and private hire guide includes information on taxis, minicabs and other private hire services in London, including contact details and how to make a complaint. Download guide Order guide

Fares and tickets, travel discounts and Oyster

  Guide title Description Download link Order printed copies (free)
Getting around with Oyster Oyster is the cheapest way to pay for single journeys on London transport services. Find out how Oyster can save you time and money. This guide is not available to download Order guide