Download accessibility guides and maps

Some of these items are download only. Some items are only available as printed copies. 

Ordering printed copies and CDs

This page is for downloading items only. You can order printed copies (and CDs) using our Accessibility guides order form.

There are more links to this form below.

Tube and rail maps

  Map title Description Download link Order printed / CD copies (free)
Audio Tube map An audio guide to Tube, DLR, Emirates Air Line, London Trams, TfL Rail and London Overground lines and stations Listen online Order CD
Tube map large print (colour) Tube, DLR, London Overground and Emirates Air Line services map in large print for visually impaired customers Download large print Tube map Order printed map
Tube map large print (black and white) Tube, DLR, London Overground and Emirates Air Line services map in black and white large print for colour blind customers Download large print black-and-white map Order printed map
Step-free Tube guide (including DLR and London Overground) Tube, DLR and London Overground stations with step-free access between street, platform and train. Includes where you can change step-free between Tube, DLR, London Overground and National Rail. Download step-free Tube guide Order printed map
Avoiding stairs Tube guide Showing all Tube and DLR stations where you can use lifts, escalators or ramps between the street and platform. Download avoiding stairs Tube guide

This guide is downloadable only

Tube toilet map The locations of toilet and baby changing facilities on the Tube, DLR and London Overground network. Download tube toilet map This guide is downloadable only
Tube tunnels map This map shows which parts of the Tube network, London Overground and DLR are underground or enclosed. Download tube tunnels map This guide is downloadable only

Tube, rail and river guides

  Guide title Description Download link

Order printed copies (free)

Guide to river Thames boat services Available in large print and audio. The printed guide is not available to download. You can listen to this guide online. Listen to audio guide Order guide
Getting Around London - your guide to accessibility Help with planning your journey using Tube, buses, DLR, taxis and private hire, trains, trams and riverboats. Download getting around London guide Order printed guide
London Overground - Making rail accessible: helping older and disabled customers This document includes station accessibility information for London Overground, shows how we are making rail accessible and working to improve the services provided. This document is also available to collect from your local London Overground station. Download London Overground - making rail accessible guide This guide is downloadable only
TfL Rail - Making rail accessible: helping older and disabled customers This document includes station accessibility information for TfL Rail and its managed stations. This document is also available to collect from your local TfL Rail station. Download guide This guide is downloadable only
TfL Rail - Making rail accessible: helping older and disabled customers (large print) This document includes station accessibility information for TfL Rail and its managed stations. Download guide Order printed guide
Travel support card If you need help travelling around London you can use the travel support card Download card Order printed card
Travel support card user guide Guide to using a travel support card. Download guide Order printed guide

Help with travel

  Title Description Download link Order printed copies (free)
Travel support card If you need help travelling around London you can use this travel support card Download card Order printed card
Travel support card user guide Guide to using a travel support card. Download guide Order printed guide

 

Taxis and assisted travel

  Guide title Description Download link Order printed copies
Dial-a-Ride application form/ If you need the door-to-door transport service that Dial-a-Ride provides you need to complete this application form. Download form Order form
Taxi and private hire guide The Taxi and private hire guide includes information on taxis, minicabs and other private hire services in London, including contact details and how to make a complaint. Download guide Order guide

Fares and tickets, travel discounts and Oyster

  Guide title Description Download link Order printed copies (free)
Getting around with Oyster Oyster is the cheapest way to pay for single journeys on London transport services. Find out how Oyster can save you time and money. This guide is not available to download Order guide