Wear a face coveringYou must wear a face covering for your entire journey
About River Bus
Changes to how we operate
Social distancing is in operation at all TfL piers. Floor markings and blocked-off seats will help you maintain social distancing on the boat.
Customers must wear face coverings for the duration of their journey.
Find out more about safer travel on public transport.
To suit people's new work patterns we will be introducing new carnet schemes to support commuters using the service.
All vessels have been deep cleaned, and this regime will be enhanced significantly during the periods of operation. All vessels have hand sanitisers on board.
Safe procedures will be in place to allow fresh air to pass through the cabin whilst the boat is underway. Passengers still have the option to sit on the outside back deck
See this video for details of new processes and procedures.
Check the special timetable for Thames Clippers.
Visit thamesclippers.com for more information.
About River Bus
All River Bus boats are covered and most boats also have a small outside deck area. There are on-board bars serving drinks, snacks and refreshments (cashless payments only). Most boats have accessible toilets.
Thames Clippers boats are all wheelchair accessible and ramps are used to board the boat. All piers offer step-free access, except Cadogan Pier, Wandsworth Riverside Quarter Pier and London Bridge City Pier. A maximum of four wheelchairs and a further three folding wheelchairs can be accommodated on larger boats. Passengers with mobility scooters need to enter Thames Clippers Mobility Scooter Recognition Scheme to bring their mobility scooters on board.
Bikes are allowed on board and there are ten spaces available on larger boats - these are offered on a first come, first served basis. Dogs can also travel on River Bus services but must be kept on a lead.
Fares and tickets
You can use contactless or Oyster to pay as you go on Thames Clippers services.
A zonal fares system is in place for River Bus services, and the fare you pay depends upon the Zones you travel through: East, Central or West Zones. Full fares and the River Bus route map can be found on the Thames Clippers website.
Using contactless or Oyster
You can use contactless or Oyster to pay as you go on all Thames Clippers services. Once instructed to board the boat, touch in on the yellow card reader and remember to touch out again at the end of your journey, this includes interchanges. A member of Thames Clippers staff must see you touch in.
If you are using contactless or Oyster to pay as you go, you will pay a lower rate fare. (This also applies to those who purchase tickets via the smartphone app.)
You can't top up your Oyster card at River Bus piers, so make sure you have enough pay as you go credit on your Oyster card before you travel.
Journeys made using contactless or Oyster on River Bus services do not count towards capping.
If you have a Travelcard loaded on your Oyster card as well as pay as you go credit, the 1/3 discount will automatically be applied as you touch in on the yellow reader.
Freedom Pass discount
Freedom Passes are not compatible with pay as you go on River Bus services, if you are a Freedom Pass holder you must buy a ticket before travelling which is offered at a discounted rate.
Freedom Pass, 60+ Oyster and War Veteran Oyster card holders receive 50% discount, and this will always be off the lower rate fare, whether you purchase via the phone app or at a pier ticket office.
Regular River Bus customers may save money by buying a season ticket. Weekly, monthly and annual season tickets are available. 18+ Student Oyster photocard holders and Apprentice Oyster photocard holders get 1/3 off season tickets. .