We have introduced two new stickers on our trains to help customers with accessibility needs.
We have installed new escalators at the main entrance to the westbound DLR platform at Limehouse station making it easier to get around. The new escalators will help to ease congestion at peak times, improve the accessibility of the station and reduce the time it takes to change between the westbound DLR and c2c platforms.
The rolling stock programme will replace two-thirds of the existing fleet and provide 10 additional trains to expand capacity and support population and employment growth across the network. DLR customers will benefit from more frequent and reliable journeys from 2023.
With over 400,000 journeys made each weekday, the DLR is currently the busiest light railway in the UK. It operates across six opportunity areas in London, which have the potential to provide more than 124,000 homes and 200,000 jobs. The additional capacity the trains will deliver is essential to support further growth, particularly in parts of the Royal Docks and the Isle of Dogs where the DLR is the main transport option.
The programme will deliver:
The programme will:
Works are expected to last for 40 months between September 2019 and December 2022. Initial works will take place in the northwest of the site to prepare the ground for track construction.
Working Hours: Works will take place between 08:00-18:00 on a weekday, and between 08:00-13:00 on a Saturday. We have agreed these times with the London Borough of Newham (LBN).
Noise: Although some noise is unavoidable during such works, our contractor will take all reasonably practicable measures to control noise in accordance with the Control of Pollution Act 1974.
Road Closures and Highway Diversions: There are currently no planned closures on roads or public right of ways during the works. Some minor closures may be required at a later stage and we will agree these with LBN and ensure that they do not create major disruptions at peak times.
Authorised Routes: We will ensure that only roads suitable for our vehicles are used. For the first phase of works all delivery vehicles for the construction programme are anticipated to route to / from the north of the site via the A406 or A13.
Deliveries will be planned at least 48 hours in advance of arrival on-site. Suppliers will get a time slot for each delivery so that arrival and departure times are staggered and we avoid situations where multiple deliveries enter and leave the site at the same time.
Time slots will be set to avoid peak traffic periods on the local highway network (weekday 08:00-09:00 and 17:00-19:00).
If you have any questions about the programme or the works, please contact our Customer Service team at:
Phone: 0343 222 1234 (24 hours)
Post: TfL Customer Services, 4th Floor, 14 Pier Walk, SE10 0ES