Planned services to support London’s critical workers

Any Government advice referenced in this release was correct at the time it was issued. Check the latest advice.

• From this Friday, there will be no Waterloo & City line.
• Until further notice, on Friday and Saturday nights there will be no all-night 'Night Tube' service or the all-night 'Night Overground' service that currently runs on the East London line. This is to ensure the resilience of the regular Tube and Overground services. Late services on both the Tube and Overground will continue to run for essential journeys.
• London buses will operate fewer services, but TfL's extensive night bus network will continue to provide critical workers with a reliable night option on Friday and Saturday nights and throughout the week.
• Everyone urged not to use public transport for anything other than essential journeys

Following the Government's advice to stop non-essential social contact, the Mayor of London has asked Transport for London (TfL) to make a number of changes to services to ensure a safe and reliable service to enable London's critical workers who need to make essential journeys. The Mayor of London and TfL are urging all other customers to follow the Government's advice and not make anything but essential journeys.

From tomorrow, up to 40 London Underground (LU) stations that do not interchange with other lines will be closed until further notice. Anyone who needs to make essential journeys should check www.tfl.gov.uk for live travel updates before they travel. 

From this Friday morning (20 March), there will be no service on the Waterloo & City line. On Friday and Saturday nights there will be no all-night 'Night Tube' service or the all-night 'Night Overground' service that currently runs on the East London line. Available staff will be redeployed to ensure the resilience of the regular Tube and Overground services. Late services on the Tube and Overground will continue to run, with trains running late into the night on all days for essential travel only.

From Monday 23 March, TfL will gradually reduce the frequency of other services across the TfL network to provide a service for critical workers to get to where they need to - ensuring that remaining services are not overcrowded. TfL is aiming to run Tube trains every 4 minutes in Zone 1, with the possibility that this will reduce further.

Similarly, from next week until further notice, London Overground, TfL Rail, the DLR and London Trams will run fewer services.  

On the bus network, from Monday 23 March until further notice, a service similar to a Saturday will run. TfL's extensive night bus network will continue, to provide critical workers with a reliable night option. 
Following the decision to close many schools completely, TfL will review which school buses should still run and which should be amended at a later date.

Although these are the services TfL plans to run, if fewer staff are available further measures may be needed. TfL is working closely with the Government and other agencies and keeping all services under review.

London's Transport Commissioner, Mike Brown MVO, said:

'The advice from Government is clear - people should now only be making journeys that are absolutely essential. We and our staff are doing everything we can to ensure that people who need to make essential journeys can continue to do so.

'To make sure we can do that there will be a number of changes to the services we provide, including suspending the Night Tube and Night Overground, suspending the Waterloo & City line and closing some stations to ensure we can staff key locations. Night bus services still continue to run so that people making critical journeys can get to where they need to at all times.

'Everyone should follow the advice of Public Health England to ensure they are doing everything they can to stay safe and limit the spread of the virus.'

The Mayor of London, Sadiq Khan, said:

'People should not be travelling, by any means, unless they really, really have to. Londoners should be avoiding social interaction unless absolutely necessary, and that means they should be avoiding using the transport network unless absolutely necessary.

'London will get through these extraordinarily challenging times, and ensuring the capital's critical workers can move around the city will be crucial.

'Frontline staff across our health and care service - as well as those ensuring Londoners stay safe and can access food and other essentials - should be commended for their hard work. We owe it to them to do whatever we can to help them do their jobs effectively.

'I'm urging Londoners to only use public transport for essential journeys. Everyone should follow this and the other advice to help keep themselves and each other safe.'

Fewer Santander Cycle hubs will be open in central London. To see available Santander Cycle Hubs, visit https://tfl.gov.uk/modes/cycling/santander-cycles/find-a-docking-station?intcmp=2321 or download the Santander Cycle app.

Cycle route maps can be found here: https://tfl.gov.uk/maps/cycle?intcmp=40402

Walking times between Rail and Tube stations can be found here: https://www.tfl.gov.uk/walking. 

Customers are asked to please check before they travel and allow more time, re-planning their journey if necessary if that journey is absolutely essential.

Notes to editors:

Following the outbreak of coronavirus (COVID-19), we are doing what we can to support customers who are impacted and need to self-isolate or work from home.

While the vast majority of our customers now use pay as you go to travel around London, any customers who have a season ticket loaded onto an Oyster card and require a refund can always contact our Customer Services team on 0343 222 1234.

TfL is also waiving the £5 admin fee when processing refunds for customers who are following government guidance to self-isolate or work from home.

Stations that could be closed tomorrow include the following. Customers are advised to check the TfL website for live updates before they travel:

Bakerloo line 

• Lambeth North
• Regents Park
• Warwick Avenue
• Kilburn Park
• Charing Cross  

Central line 

• Holland Park
• Queensway
• Lancaster Gate
• Chancery Lane
• Redbridge

Circle line 

• Bayswater
• Great Portland Street
• Barbican

District line 

• Bow Road
• Stepney Green
• Mansion House
• Temple
• St James's Park
• Gloucester Road

Jubilee line 

• Swiss Cottage
• St John's Wood
• Bermondsey
• Southwark

Northern line 

• Tuffnell Park
• Chalk Farm
• Mornington Crescent
• Goodge Street
• Borough
• Clapham South
• Tooting Bec
• South Wimbledon
• Hampstead  

Piccadilly line 

• Caledonian Road
• Arsenal
• Covent Garden
• Hyde Park Corner
• Bounds Green
• Manor House

Victoria line 

• Pimlico
• Blackhorse Road