Dedicated Dial-a-Ride stop installed in Uxbridge

10 March 2015
Officers from the London Borough of Hillingdon and TfL worked in collaboration to identify a suitable location for Dial-a-Ride vehicles to drop off and pick up elderly and disabled residents visiting Uxbridge town centre for shopping, entertainment or to meet friends.

The new Dial-a-Ride stop on George Street, behind the intu Uxbridge Shopping Centre (formerly know as The Chimes) and close to Uxbridge Health Centre, is the third of its type in the Capital - the first and second dedicated Dial-a-Ride stops were installed in Kingston and Bexley Heath town centres. Hillingdon Council have installed a bench at the stop to make any wait more comfortable and the stop can also be used by local community transport operators.

Paul Blackwell, General Manager of Dial-a-Ride at TfL, said:

'We are very pleased to have worked with Hillingdon Council to install a dedicated stop for Dial-a-Ride passengers in Uxbridge town centre. It's the third dedicated Dial-a-Ride stop in the Capital and will give those with mobility issues convenient access to the shops, health centre and other amenities and reassure them that they are waiting in the right location.'

Cllr Keith Burrows, Cabinet Member for Planning, Transportation and Recycling at Hillingdon Council, said:

'TfL's Dial-a-Ride service is a lifeline for Hillingdon residents with mobility issues as it helps them to remain independent. We welcome the new dedicated stop in Uxbridge, which is in a convenient and safe location and clearly signposted. The council's addition of a bench will also make waiting for transport to arrive much easier.'


Notes to Editors:

  • TfL's Dial-a-Ride service provides a multi-occupancy door-to-door service for people with a permanent or long term disability who cannot use public transport. Around 1.3 million trips will be delivered in 2014/15. The service has approximately 50,000 members and has fulfilled nine out of 10 of all requests that it received in this financial year.
  • There are over 2,000 Dial-a-Ride members in the London borough of Hillingdon. To date - in the 2014/15 financial year - more than 34,000 trips have been taken by local members.