TfL and MPS step up minicab enforcement activity over festive season

10 December 2015

As the festive season gets underway, Transport for London (TfL) and its policing partners are stepping up the enforcement of minicabs across the Capital.

As part of the annual Safer Travel at Night initiative (STaN), there will be an increase in patrols and enforcement at key touting hotspots across London to deter illegal activity and help the public get home safely.

To support the campaign, TfL has produced a hard-hitting YouTube film, which highlights the work of police officers, from the TfL-funded Metropolitan Police Service (MPS) Cab Enforcement Unit.

It shows the unit carrying out an enhanced STaN enforcement operation across the Capital as they target, seize and arrest minicab drivers illegally touting for business. It demonstrates TfL and the police's strong commitment to stopping illegal minicab activity.

STaN, which has been running for over 10 years, is a partnership between the Mayor of London, TfL, the MPS and the City of London Police (CoLP). It aims to make the public aware of the dangers of getting into unbooked minicabs hailed on the street and provides advice on the best ways to get home safely.

The campaign's message is clear - any minicab that isn't booked through a licensed minicab operator is illegal and dangerous. Drivers who offer or accept a journey are breaking the law and putting the public at risk. Unbooked minicabs are linked to serious crimes such as sexual assault and robbery, as well as not being insured to carry passengers.

Steve Burton, TfL's Director of Enforcement and On-Street Operations, said: `During the festive and New Year season more people are out and about, celebrating on nights out. We want to encourage people to plan their journey home. If travelling by cab use a taxi or a minicab, which is booked through a licensed operator; online, via an app, by phone or in person at a minicab office, for a safer way home.

`We hope this new video will bring to life the importance of always pre-booking minicabs for a safer journey home, and highlight our commitment to keeping passengers safe and cracking down on this illegal activity.'

Detective Chief Superintendent Paul Rickett, from the Metropolitan Police Service Roads and Transport Policing Command, said: "We are committed to reducing the number of cab-related sexual offences and we want Londoners to be reassured that we are using a range of tactics to keep them safe during the festive season.

`We urge people to plan their journey home in advance and if they use minicabs, ensure they pre-book. It is illegal for any minicab driver (even drivers licensed by TfL) to accept a fare without a booking made either over the phone, by email or at an office. Booking a minicab will ensure that there is a record of the journey and it will be carried out by a licensed driver in a licensed, insured car.'

More than 400 police officers are regularly mobilised for major operations such as STaN, and TfL directly funds 68 dedicated police cab enforcement officers, 41 TfL compliance officers - which the Mayor recently announced will double to 82 by the end of 2015/16 - and 32 vehicle inspection staff, as part of the work to stamp out illegal minicab activity across the Capital.

Notes to Editors:
The Safer Travel at Night cab enforcement video can be viewed here:
STaN key messages:

  • If it's not booked it's not safe
  • If you approach a minicab directly, only the driver knows where you're going
  • A minicab that has a licence or sticker in the window (or a driver who has a badge) still needs to be booked in advance. A booked minicab is one that is booked in advance with a licensed minicab firm so that your journey, the driver and the vehicle can be traced
  • Customers are not allowed to pick up a minicab offered by a bouncer or someone in a high vis jacket with a clipboard outside a venue
  • A minicab driver that approaches a customer directly on the street is acting illegally
  • Travelling with others (friends or partner) does not make an un-booked minicab safe (nor does cab sharing with a stranger)
  • Between April-September 2015 the MPS Cab Enforcement Unit arrested 267 drivers for touting and unlawful plying for hire offences. 253 of these arrests were for touting offences, with 141 drivers summonsed for the offences to date. Of those cases, 61 have been dealt with resulting in 53 convictions (87 per cent), seven cases were dismissed or withdrawn, a warrant of arrest issued to one driver for failing to appear and 80 cases still pending.
  • In 2014/15, the MPS Cab Enforcement Unit made 572 arrests for touting. 97 per cent of these resulted in a caution or charge. TfL revokes licences of drivers convicted or cautioned for touting.
  • TfL introduced a "one strike and you're out" policy for any licensed minicab driver convicted of or cautioned for touting in August 2008 where drivers lose their PHV licence for one year. In six months (April-September 2015) 104 licensed drivers have had their licenses revoked.
  • More information about the work being carried out by the TfL compliance and enforcement teams can be found here: