TfL-wide cyber security incident

We're currently unable to process refunds for some journeys

Fares

How much it costs and how to pay to travel around London

Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel.

Contact us

We're open from 08:00 to 20:00, 7 days a week.

Chat

On Facebook or Twitter

Call

 Charges apply 0343 222 1234

Textphone

0800 112 3456

Write

Contact us about Oyster
Contact us about contactless

Or send a letter to:

TfL Customer Services
9th Floor
5 Endeavour Square
London
E20 1JN