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If you're unsure whether your payment card is compatible with Samsung Pay, check with your card issuer.

If you're using a Samsung device registered with a service provider outside the UK, it may not be accepted on our services.

Setting up Samsung Pay

Setting up Samsung Pay is simple - to find out how, and for a list of compatible devices, go to the Samsung website.

When you add your payment cards to the app, select one as your default Transport Card to use for pay as you go travel.

Always use the same payment method

If you use Samsung Pay and use your contactless card too, when used for pay as you go travel they will be treated as separate payment devices. You need to choose which one you want to pay with, then use it for all your travel. If you don't, you:

If you keep a contactless or Oyster card in your phone case, you should remove it before using Samsung Pay to touch in and out. If you don't, you could pay for your travel with a card you did not intend to pay with.

Using Samsung Pay to pay as you go

Using Samsung Pay is similar to using pay as you go with a contactless card. You must touch in and out on Tube, DLR, London Overground, TfL Rail, Emirates Air Line, River Bus and National Rail services to pay the right fare. Only touch in on buses and trams.

With Transport Card set up in Samsung Pay, your phone screen doesn't need to be on, just touch the middle of your phone flat on the card reader.

Make sure you have enough battery

Your phone must be switched on to use it to travel. You should also check that you have enough battery on your phone to complete your journey. If you don't and:

  • The battery runs out during a journey when you need to touch out, you won't be able and could be charged a maximum fare
  • An inspector asks you to touch your phone on their reader, it won't be able to be read and you could be liable for a penalty fare

Adding Samsung Pay to your contactless and Oyster account

You can see a recent history of journeys you've made in Samsung Pay and the total payment for the previous day's travel.

To see your full journey and payment history, add the card you use as your Transport card with Samsung Pay to your contactless and Oyster account. You can also:

  • •Get email alerts if there's an issue with your account which might stop you from using your phone to travel
  • Apply for refunds for incomplete journeys
  • Download your payment and journey history as a .csv or .pdf file
  • Pay unpaid fares

To create an account, you need your (plastic) card account details:

  • Full card number (as printed on the card)
  • Expiry date
  • The security code (CVV)

Once you've added your card details, you will be able to see Samsung Pay as a separate card record in your contactless and Oyster account. You will also see your (plastic) card if it has been used to travel on our services.

  • Initially, your card and Samsung Pay will look identical on the 'my cards' screen
  • You are advised to use nicknames (e.g. 'my phone' or 'my Samsung Pay') to distinguish between them

If you don't have an account

You can call us on 0343 222 1234 (TfL call charges). You will need to provide your card account details (card number, expiry date and security code) to enable our agents to see your journey and payment history.