TfL trials safer boarding on London's buses

08 April 2020
TfL set to launch trial of middle-door only boarding on buses this week
"London's hard-working transport workers are making a heroic effort at the frontline of the fight against this pandemic, and it is only right we consider everything we can to protect them "
Claire Mann
Director of Bus Operations at TfL
  • Trial builds on significant safety improvements including a clear film covering holes in the drivers' protective screen and discouraging the use of seats near the driver
  • New operation could give even more protection from coronavirus for bus drivers while they enable critical workers to get to work

Transport for London (TfL) has confirmed a trial of middle-door only boarding in buses will begin this week, as it looks to enhance its already significant work to ensure that public transport is safe for staff and for critical workers who need to use it for absolutely essential journeys. 

The trial is the latest in a number of measures aimed at protecting bus workers and the critical workers who need to travel. TfL has been working with Unite the Union and bus operators and has already actively discouraged passengers from sitting near the driver with signage and has recently added an extra layer of protection to the clear screen that separates the driver from customers to create a more complete barrier.

Middle-door only boarding could ensure that critical workers can continue to rely on London's buses to travel, while ensuring that drivers, who have no option to change seats or move in the bus, can maintain social distancing while working. The trial will assess how the change works in live operations and whether it causes any issues.
TfL has repeatedly reminded everyone that travel on public transport is only for critical workers making absolutely essential journeys, and has seen the number of people using buses plummet by around 85 per cent. It is encouraging even more people to stop travelling to ensure that both these life-saving workers and London's bus drivers can safely continue to be on the frontline of the coronavirus effort.

Claire Mann, Director of Bus Operations at TfL, said: "London's hard-working transport workers are making a heroic effort at the frontline of the fight against this pandemic, and it is only right we consider everything we can to protect them. We've already delivered many other enhanced safety measures and by trialling middle-door only boarding on buses we can gain the information we need to see if we can further improve safety on London's buses. Most Londoners can do their bit to protect our bus colleagues and other critical workers by remembering: stay home, don't travel, save lives."

Public transport in London is being run for critical workers and to help reduce the spread of coronavirus no-one else should be using the transport network, with TfL's message being simple: stay at home, don't travel, save lives. 

 


Notes to editors:

  • The trial of middle-door boarding only will begin this week on several Abellio routes that operate out of Walworth bus garage. This includes two routes that serve hospitals.