British Telecom fined record amount for unsafe streetworks

29 March 2018

Transport for London (TfL) has successfully prosecuted British Telecom (BT) for putting the public at risk during streetworks in the City of London, with the telecommunications giant ordered to pay a record £90,000 fine.

During works at Bishopsgate in August 2017, part of TfL's strategic road network, BT failed to properly sign and guard the work area and also used the wrong traffic management methods. Despite repeated demands by TfL, BT also failed to take actions to improve the situation, leading to unsafe conditions for road users, pedestrians and cyclists.

On 28 March, BT pleaded guilty to the unsafe execution of streetworks with significant risk to public safety at Westminster Magistrates Court and was fined £90,000 and ordered to pay a further £3,394 in court costs.

It is the second time in 12 months TfL has taken the utility company to court for unsafe working practices as part of its commitment to tackle poorly managed, or unsafe roadworks.

The prosecution follows unsafe work carried out on Streatham Hill, Lambeth on 1 March 2017. In this instance BT failed to properly sign and guard the working area, which meant that pedestrians were able to walk dangerously close to heavy plant and machinery.

In passing sentence, the District Judge said: "There is clearly a disconnect between BT and its contractors, consistently resulting in a number of these breaches, which must be fixed by BT to avoid future offences. It took over a day for BT to rectify these faults despite the works taking place in a busy part of the City of London with substantial impact on traffic. The response was unacceptably slow in my view and I hope that is reflected in my sentence."

Glynn Barton, TfL's Director of Network Management, said: "The safety of the public and workers should be top priority when undertaking roadworks. We have prosecuted BT for streetworks offences 47 times since 2010 and they still continue to breach the rules.

"It is absolutely vital that companies such as BT ensure safety on site and we will always push for the strongest possible action against those that put the public at risk. We are working with utility companies, including BT, to ensure that roadworks are carried out safely in the future, with minimal disruption to road users."

Since 2010, TfL has issued BT over 1066 Fixed Penalty Notices and has prosecuted the telecommunications company 47 times for streetworks offences, including those for dangerous and disruptive work.


Notes to Editors:
•Since 2010, BT has been fined a total of £157,270 for various streetworks offences
•Details surrounding BT's previous prosecutions can be found at:
•Londoners can report disruptive or badly managed roadworks, as well as road defects such as potholes and damaged footpaths, by visiting Any enquiries received will be sent directly to the relevant Highway Authority (TfL or a London borough) responsible, ensuring that direct and fast action can be taken
•For more information about the wider work TfL is carrying out to keep London moving, please visit

•The below table sets out the number of times TfL has successfully prosecuted utility companies since 2010:

Company  Number of Offences Prosecuted  % of Total Prosecutions   Total Amount fined
 BT Openreach 47 38.21%  £157,270
 Thames Water  13 10.57%  £16,900
 Infocus  11  8.94%  £1,100
 Virgin Media  10  8.13%  £17,000
 Fulcrum  9  7.32%  £7,050
 UK Power Networks  9  7.32%  £37,000
 Vodafone  9  7.32%  £9,390
 NGG  5  4.07%  £11,000
 Cable & Wireless  3 2.44%  £3,000
 Cadent Gas  2  1.63%  £10,000
 Abovenet  2  1.63%  £500
 McNicholas on behalf of Virgin Media)  1  0.81%  £1.665
 O2  1  0.81%  £240
Southern Electric 1 0.81% £200
TOTAL 123 100% £272,315