Croydon tram derailment – TfL’s response to latest RAIB update

03 August 2017

Statement by Mike Brown MVO, London's Transport Commissioner
`Our thoughts remain with all those affected by the tragic tram derailment and we continue to do all we can to offer our support.

`Since the incident we have introduced a number of additional safety measures to the tram network, including additional speed restrictions, enhanced speed monitoring, new signage for drivers and an upgrade of the CCTV recording system.

`An in-cab vigilance system is being trialed and should be fitted to all trams by the autumn. Any sign of driver distraction or fatigue will result in the driver being alerted immediately. Work on an alert system for monitoring and managing tram speed is underway.

`We continue to work with the wider tram industry on these improvements and will consider any further measures that could be introduced to improve safety. We also continue to work with the Rail Accident Investigation Branch (RAIB) and will take on board all recommendations from this and the other investigations that are underway.

`The TfL Sarah Hope line remains available to all those affected and continues to provide help with counselling and other support.'
Ends

Additional information:

So far we have completed a number of safety improvements to the tram network, including:

  • Additional speed restrictions and associated signage have been installed near Sandilands and at three other locations on the tram network. We will implement a permanent speed reduction across the London tram network by the end of September, meaning the maximum speed trams can travel will be 70kpm (previously 80kph).
  • Enhanced chevron signs have been installed at the four sites with significant bends to provide an additional visual cue for drivers. The number of speed signs will be increased and additional lineside digital signage will provide added speed warnings to drivers.
  • An in-cab vigilance device is being trialed and should be fitted to all trams by the autumn. Any sign of driver distraction or fatigue will result in the driver being alerted immediately.
  • We are working with safety experts to test various options to strengthen the glass fitted to trams.
  • Work on developing an in-cab driver alert system for monitoring and managing tram speed is underway.
  • The CCTV recording system has been replaced and upgraded.

The Sarah Hope Line is run by specially trained TfL staff to provide practical and financial help and can make referrals for counselling and specialised support. The contact details for the Sarah Hope Line are 0343 222 5678, or SHL@tfl.gov.uk.

We and our insurers are dealing with all formal claims as quickly as we can, including making settlements, interim payments and providing access to counselling and other medical support.