Android Pay accepted for pay as you go travel in London

18 May 2016

From today (18 May), customers can use Android Pay on their mobile phone to travel on TfL services, including the Tube, buses and trams, as well as most National Rail services in London, following its wider UK launch this morning.

The new payment app, developed by Google, supports MasterCard and Visa credit and debit cards from many of the UK's major financial institutions — including Bank of Scotland, First Direct, Halifax, HSBC, Lloyds Bank, M&S Bank, MBNA and Nationwide Building Society — with new banks being added all the time.

To use Android Pay, customers just need to download the app from the Google Play Store and set up their account with their bank card. They then simply touch in and out with the top half of their phone on the yellow card reader at a station, or touch in only on a bus or at a tram stop, in the same way they use their Oyster or contactless payment card.

TfL then calculates the best fare for each day or week, depending on where and when customers have travelled. The costs of all journeys a customer makes are then added together and, if appropriate, daily and weekly (Monday to Sunday) caps are applied. Customers can also get further advice by visiting tfl.gov.uk/androidpay

Shashi Verma, Chief Technology Officer and Director of Customer Experience at TfL said: `It's great to see another mobile ticketing option introduced into the market. Android is a popular mobile operating system and we have been working closely with Google to ensure that Android Pay is fully incorporated into the Capital's transport network.

`Contactless payments have been a huge success with more than 400 million contactless journeys made already across all TfL and most National Rail services in London, using cards from over 80 countries. As more people see the benefits of this quick and easy to use technology, we're confident the number will increase even more.'

Spencer Spinnell, Director of Business Development at Google, said: `We want to make payments simpler for everyone, so we've worked with TfL to enable Android Pay on the Tube, buses and trains across London. This adds to the list of almost 460,000 contactless payment terminals in the UK where people can seamlessly tap and pay with their Android phones'.

TfL was the first public transport provider to accept contactless payment cards and will continue this record of innovation by becoming the first transport organisation in the world to accept Android Pay as a method of ticketing. One in ten contactless transactions in the UK are made on TfL's network, making TfL one of the largest contactless merchants worldwide. More than ten million unique credit or debit cards have been used on TfL services so far.

Earlier this year, pay as you go using contactless and Oyster was extended to cover services between London and Gatwick Airport. TfL are now working to further expand the benefits of pay as you go to all London airports as well as other key locations around the commuter belt.

Around a third of all pay as you go journeys made in London are now made using contactless payments, with the top five stations for contactless payments being Oxford Circus, Kings Cross, London Bridge, Liverpool Street and Canary Wharf.

More information on contactless payments can be found at tfl.gov.uk/contactless

ENDS

Notes to Editors:

  • Contactless payments were launched on London's buses in December 2012 and on Tube and rail services in September 2014
  • Customers are encouraged to sign up for an online account and register their contactless payment card. As well as being able to view 12 months of journey and payment history, customers can also get email alerts if there's an issue with their card which might stop them from using it to travel as well as apply for refunds for incomplete journeys - https://account.tfl.gov.uk