Redevelopment of West Croydon bus station

Major works to completely transform the site of West Croydon bus station begin on Saturday (4 October) as part of a continuing £50m investment to improve the town's public realm and transport infrastructure.  

Transport for London (TfL) has worked closely with Croydon Council to develop the plans, which are fully integrated with the 'Connected Croydon' urban realm development programme.

Supported by an £18m investment by the Mayor of London, 'Connected Croydon' is a £50m programme of high street, public space and transport improvements to transform the town centre by creating a more attractive environment to live, work, socialise and do business. Around eight million passengers use West Croydon bus station each year and the improvement plans, which include better lighting and a more spacious environment with better customer information systems, have been developed specifically with them in mind.

The works are scheduled to end in early 2016 after which bus passengers will benefit from a number of other improved facilities, such as fully accessible bus stops and modern CCTV coverage for continued passenger safety.   The bus station, built in 1983, is used by 150 buses per hour and is a popular interchange between Croydon Tramlink, London Overground and buses.

The new design will also enable it  to manage a 20 per cent increase in passenger footfall, anticipated as a result of town centre improvements by the London Borough of Croydon. Bus passengers travelling through or near the bus station will see changes to their bus routes from Saturday 4 October as the works get underway.  

Passengers are encouraged to plan ahead and the works will affect local bus routes as follows: No buses will serve the bus station itself during the closure;The last bus stop for buses that currently terminate at the bus station will be on St Michael's Road - a two minute walk away. (Routes 154, 166, 194, 367, 403, 405, 412, 450, 689, T33);

Buses that normally stop at the bus station will pick up from the next available stop on line of route during the closure;Buses that currently serve the bus station from Tamworth Road will be diverted by Poplar Walk and resume normal line of routing. Routes 264, 407, and 410 will pick up and drop passengers at Poplar Walk. Routes 157 and 455 will stop at Wellesley Road.  

Dana Skelley, TfL's Director of Asset Management, said: `Our passengers are very much at the heart of this redevelopment. The transformation of West Croydon bus station means that they will see significant improvements in the long term. We apologise in advance to any of our passengers who may be inconvenienced by these works.`  

Councillor Toni Letts, Croydon Council's cabinet member for economic development, said: `The redevelopment of West Croydon bus station is a key part of our plans to regenerate the town centre.  As a result of the improvements we are making to Croydon, there will be more people coming to visit. Therefore it's essential we have the right transport infrastructure in place to meet this demand.` 

Additional staff will be at the bus station prior to, and after the closure, to help passengers plan their journey.   Details of stopping arrangements and route changes during the works will also be available at local bus stops and on the Transport for London (TfL) website - www.tfl.gov.uk/west-croydon-buses

• Images of how West Croydon Bus Station will look following its transformation are available from: https://www.flickr.com/photos/tflpress/sets/72157644759446164/
• Currently 23 bus routes serve the station, nine of which terminate there. The bus station currently has capacity for 14 buses to stand.
• The proposed layout will perform better than the current layout even with a 20 per cent increase in passenger numbers.
• Part of the redevelopment will also include a retail unit. All income generated by TfL will be reinvested in the transport network for the benefit of customers.