Tube performance continues long-term trend of improved reliability
The Tube is carrying more customers, more safely and more reliably than ever before. We know that London's population is set to rise to 10 million by 2031, so our task is to make sure that we keep pace with the Capital's demand.
Figures for Periods 5 and 6 of 2013/14 (21 July to 17 August, and 18 August to 14 September) showed that delays to customers have fallen by more than 15 per cent over the last 12 months.
LU operated 98.4 per cent of all scheduled train services during Period 6, the highest level in the last 12 months.
Phil Hufton, Chief Operating Officer of London Underground, said: 'The Tube is carrying more customers, more safely and more reliably than ever before. We know that London's population is set to rise to 10 million by 2031, so our task is to make sure that we keep pace with the Capital's demand.
'There are of course many seasonal challenges to maintaining the Tube's reliability, such as the recent storm across the south east, but we continue to invest and improve the network, and also by focussing on every aspect of the Tube to make it as reliable as possible.'
Long-term improvement on the Tube
Across the Tube, delays to customers' journeys have been reduced by 40 per cent since 2008/09 and 54 per cent since 2003.
The continuing trend of long-term improvement on the Tube follows the success of the London Underground Reliability Programme, introduced in 2011.
London Underground continues to develop and implement more reliable solutions to meet the Mayor's commitment of reducing delays on the network.
Notes to editors: