Oyster has evolved to meet customers' needs and revolutionised the way transport is paid for in the Capital. Customers soon to have more ticketing options with introduction of contactless payment card technology.
Transport for London's (TfL) Oyster card celebrated a decade of serving London on Sunday (30 June).
London's famous transport smartcard has revolutionised the way people pay for travel around the Capital, saving customers time and money.
In the ten years since Oyster was publically launched on 30 June 2003, around 60 million cards have been issued and over 85 percent of all rail and bus travel in London is paid for using an Oyster card.
Over the decade Oyster has constantly evolved in response to customers' needs.
By 2005 daily price capping was introduced and in 2010 Oyster acceptance was expanded to include all commuter rail services within Greater London.
The launch of Oyster Online Accounts in 2012 invaluably helped customers be able to more easily manage their Oyster use by viewing detailed journey history, keeping track of balances and fares paid, and requesting refunds online.
Further improvements are planned for Oyster customers as more features to the new TfL website are launched over the next year.
London leads the way globally in transport ticketing technology and Oyster is widely known as the world's most popular transport smartcard.
Paper tickets were first introduced in London in the 1950s and Oyster was conceived from the late 1990s.
TfL's latest plans to improve ticketing include extending the use of contactless debit, credit or charge cards to pay for fares from London's 8,500 buses to the Tube, London Overground, Docklands Light Railway and trams.
Oyster's popularity is owed to the flexibility and convenience it gives customers such as:
Shashi Verma, TfL's Director of Customer Experience, said: 'We know that our customers love the convenience of Oyster, and we are immensely proud to celebrate its decade serving London.
'We are looking forward to extending the added convenience of contactless payments as an option for our rail customers.'
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