From Tuesday 29 May, to help reduce congestion and queues to exit Bank station, during the morning peak, Mondays - Fridays 07:30 - 10:00, all escalators at the 'Bank station' end of the Northern line and DLR platforms will run in the 'up' direction. To reach these platforms from street level, please enter the station via the Northern line ticket hall and use the lifts/stairs to reach the platform level. Step-Free access between King William Street and the DLR platform will be available as usual. There is no change to escalator access for the Northern and DLR platforms via Monument Station.
BANK - Step free access is not available to the Docklands Light Railway due to a faulty lift. Call our Travel Information Centre on 0343 222 1234 if you need help planning your journey.