Contact us about streets and road issues

You can use Streetcare to report any of the issues or concerns on this list.

On roads: 

  • Road defects, such as potholes and faded road markings
  • Streetlights and traffic signals that are damaged or not working properly
  • Debris on the carriageway
  • Flooding, such as from blocked drains
  • Missing or damaged manhole covers
  • Roadworks and repair equipment, such as mobile cranes

On pavements, footpaths and in public spaces:

  • Pavement defects, such as uneven or cracked surfaces
  • Bus stops and shelters that are damaged or unsafe
  • Graffiti and flyposting
  • Hoardings and scaffolding
  • Trees and overgrowth

As part of Streetspace for London, you can also use the Streetcare tool to report overcrowding on pavements. You can also give us feedback and suggestions to help us create more space for people to safely walk and cycle.

If you’d like to contact us about anything else, you can either call us on 0343 222 1234 or use this contact form.

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