If you see a safety issue that's on this list, the quickest way to let us know is to report a problem with our street care reporting tool.
You can use the tool to report:
If you'd prefer to contact us directly, or if you see an issue that's not on the list, you can:
For all non-safety critical matters, we aim to respond to you within 10 working days.
Mandatory fields are marked *
You can upload up to three documents to help us answer your enquiry.The maximum size per file is 32MB.
Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purposes of processing your feedback, providing you with a response, or the information or services you have requested, and the provision of travel related information. On some occasions, we may need to share your information with associated organisations or their agents for these purposes. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how TfL handles personal data, see our Privacy and cookies pages.