Contact us about streets and road issues

You can use Streetcare to report any of the issues or concerns on this list.

On roads:

  • Road defects, such as potholes and faded road markings
  • Streetlights and traffic signals that are damaged or not working properly
  • Debris on the carriageway
  • Flooding, such as from blocked drains
  • Missing or damaged manhole covers
  • Roadworks and repair equipment, such as mobile cranes

On pavements, footpaths and in public spaces:

  • Pavement defects, such as uneven or cracked surfaces
  • Bus stops and shelters that are damaged or unsafe
  • Graffiti and flyposting
  • Hoardings and scaffolding
  • Trees that are damaged

Contact us about anything else

If you'd like to contact us about anything else, you can either call us on 0343 222 1234 or use this contact form.

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It may be quicker to resolve your enquiry by calling you back.
Sometimes it's quicker for us to help by giving you a call.

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For example: towards Richmond or traffic lights at A13 junction

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