Before you claim

What we will ask you to send us depends on your relation to the person who has died, and how much you are claiming.

Immediate family or a solicitor

If you are the husband, wife, civil partner, son or daughter of the person who has died - or a solicitor acting on their behalf - we'll ask you to send us a copy of the death certificate.

If the refund due is over £100, you will also need to send a certified copy of probate.

A company

We will ask you to send a letter of indemnity.

We may also ask for additional supporting evidence, such as a copy of the death certificate.

Claim a refund

Call:
0343 222 1234 (Charges may apply)