IT Solutions Technician - Level 3

As a part of our Technology and Data teams, you'll learn the skills required to support the teams that keep London Moving.
IT Solutions Technician apprentice

"I love the fact that I get to work for TFL and learn on the job! I've also been interested in IT and I really enjoy learning about different software and technologies to help keep London moving."

— Aaliyah Griffith, IT Solutions Technician apprentice

How Long: 2 years

Where: London based hybrid working. Anticipated 1 to 2 days on average in the office- subject to working patterns and business requirements.   

Salary: £21,824

What you'll need

  • A minimum of 2 GCSE's Grade A* - C or Grade 4 and above (or equivalents) including Maths and English Language
  • You must be 18 years of age before September 2023 to be eligible

Job overview

Our Technology Service Operations teamwork across a range of technologies from coding languages such as python, C sharp, ABAP and lots of other exciting software.

We use technology to:

  • Improve the journeys of our customers
  • Maximise the efficiency of our network
  • Extract insight from our data to enable us to make key business decisions

What you'll be doing

As an apprentice, your 2-year, development programme will be made up of 6 or more placement rotations. For example:

  • Asset Management
  • SAP
  • Digital
  • Professional Services
  • Operations

Our aim is to give you the skills and breadth of experience you need for your successful career.

We also understand that everyone's career is different, so every apprentice's journey is unique.

Where this career can take you

Upon successful completion of this scheme, you could roll-off into:

  • Application Engineer
  • Service Analyst
  • DevOps Junior Engineers

These roles could lead to further career development opportunities such as: DevOps Engineer roles, Second and Third Line Support Analysts and SAP Analysts to ultimately Senior Application Engineers and beyond.