Business Analysis - Level 4

Join our Business Analysis team and help support millions of daily transactions across London.

How long: 18 months

Where: Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements

Salary: £25,216

What you'll need

  • A minimum of 2 GCSEs A*- C or Grade 4 and above or equivalent in Maths and English
  • Plus 2 A-Levels in any subject at grade A* - D or equivalent
  • You must be 18 years old by September 2024 to be eligible for this scheme

Job overview

Our Technology & Data (T&D) teams unlock the potential of technology for our customers, our colleagues and for London. In this role, you'll be supporting our Business Analysis team and working on a variety of exciting projects, such as:

Expanding our contactless ticketing technology to National Rail stations, upgrading our Countdown displays at bus stops, protecting our organisation through Cyber Security, or implementing a single Asset Management system for TfL, helping to make millions of pounds worth of savings.

There are many projects across T&D all of which are improving the technology used in TfL to keep London moving and growing. These could not happen without the involvement and groundwork undertaken by a Business Analyst. 

""I'm thrilled I applied to this apprenticeship scheme. This experience has exposed me to various work environments that I never imagined I would have the chance to engage with, allowing me to discover what truly resonates with me and what doesn't. The support I've received throughout the scheme has been exceptional. For those, like me, who enjoy seeking new challenges and opportunities, I enthusiastically recommend this programme.""
Bradley
Business Analyst apprentice

What you'll be doing

Your 18-month development programme will be made up of 3 exciting placements, each 6 months long. These will include a placement within the Business Analysis team and then two placements in other TfL teams. Our aim is to equip you with the range of skills and experience you need for a successful career. We also understand that everyone's career is different, so every apprentice's journey is unique.  

Within the Business Analysis team, you will be gaining valuable insight in core BA skills, such as learning how to elicit, document and manage business requirements and write business processes. These skills will enable you to identify enhancements for the success of TfL and our customers - all the while you will develop valuable experience in engaging and managing stakeholders. 

Your remaining placements can be aligned to your interests to support you in your future career. Possible placements could be within T&D Business Architecture, Software Development, Digital, Contact Centre Operations, Data & Analytics, Payments Agreements, and more. Outside T&D, your placements could be within Open Innovation, Compliance, Policing, Operations and Security, and Elizabeth Line Systems. Your Scheme Sponsor will ensure your placements are relevant and support your development. 

Where this career can take you

Upon successful completion of this scheme, you could secure roles such as a Business Analyst, which could lead to further career development opportunities as a Senior Business Analyst, BA Team Lead, Business Architect, Product Manager, and more. TfL is a large organisation, and the breadth of the Business Analyst role means there are many opportunities to progress, both in the T&D department and wider TfL Organisation.