You must wear a face covering on all TfL services & stations (unless you are exempt)

Travel guidance for businesses

Follow current Government guidelines when travelling. Consider walking and cycling and choosing quieter times and routes to travel.

Helping your employees travel safely

We're doing everything we can to make our network safe, clean and orderly. To find out more, including the safety and hygiene measures to follow when travelling, visit our safer travel page.

We have created resources for you to use when planning and communicating with your employees about travelling safely.

  • Watch and share our video on Fresh air, ventilation, air flow and extraction 
  • Download and circulate our publications on Testing our cleaning regime and ventilation systems, keeping you safe, assisted transport services, staff assistance and fares information, planning your journey, help for those with invisible conditions

Encouraging travel at quieter times for more space

Encouraging travel at quieter times can make your employees' journeys more comfortable as there is more space on public transport.

As more people start travelling again, quieter times may change and are likely to gradually move closer to pre-pandemic times. If your employees travel on weekdays, our data also currently predicts that Monday and Friday may be quieter at peak times than other days.

These are some ways you can help your employees:

  • Stagger shifts and working patterns, or allow flexibility so your employees can travel at quieter times and use quieter stations
  • If your business operating hours are bound by restrictions, work with the local planning authorities to help enable travel at quieter times
  • Allocate those shifts starting and finishing during busy travel times to employees who can walk or cycle to and from work
  • Share the TfL Go app with your employees. It provides the status of services, and information on quieter times to travel

Our publication on Quieter times to travel can be downloaded and shared with your employees.

For more information on how flexible travel and fares can support travel at quieter times, you can download this publication.

Considering walking and cycling

We are also encouraging the use of new and existing walking and cycling routes, especially outside quieter times on public transport.

Measures that you could take include:

  • Considering how you can provide storage and changing facilities to encourage employees to walk or cycle all or part of their journey. Your employees can take a non-folding bicycle on parts of our network during certain times
  • Promoting your cycle-to-work scheme if you have one, and consider signing up to one if you don't
  • Encouraging walking part of the journey by getting off a few stops early at less busy stations

We have developed Active Travel Guidance for Businesses providing practical tools and advice to confidently encourage and enable your workforce to choose active travel options (including walking, jogging and cycling) to and from their place of work.

The Active Travel Guidance for Businesses contains information and ideas that have proven benefits for both mental and physical wellbeing. By supporting active travel, businesses can build resilience and productivity into their plans.

As well as the Active Travel Guidance for Businesses, we've also provided a shorter summary guide, signposting walking and cycling resources.

We have also created guidance on cycle parking for businesses. This guidance is aimed at businesses looking for advice on how to provide cycle parking as a way of encouraging employees, visitors and customers to cycle to their premises.