We have partnered with Virgin Media to bring Wi-Fi to over 260 London Underground stations and Victoria Coach Station - more than 97% of the London Underground network.
You can use the Wi-Fi service to go online anywhere in those Tube stations - in ticket halls and walkways, and on platforms.
If you're a Virgin Media, EE, Vodafone, O2 or Three customer you can use the Wi-Fi service for free as part of your plan.
Everyone can access the Virgin Media portal which includes our latest travel information. It's quick and easy to get started.
Choose your provider from the list below and follow their instructions:
How to get access
|Virgin Media Broadband and Mobile||Download the Virgin Media WiFi app and follow the on-screen instructions.|
|EE, T-Mobile and Orange||
Text EEWiFi to 9527 and you will be sent a password to connect.
Phones bought after November 2015 will automatically connect to the Wi-Fi service.
Your phone should automatically connect.
If it doesn't, select Virgin Media WiFi from your Wi-Fi settings, open your browser and enter your My Vodafone username and password.
Select O2 Wi-Fi from your Wi-Fi settings, sign up and confirm the phone you will be using.
When you are on the Underground, open your browser and select O2 from the dropdown list.
Log into your My3 account and change settings when above ground.
When in the station, connect to Virgin Media Wi-Fi, open your browser, select Three from the 'Other providers' dropdown list and log in using your Three number and the password you set up.
|WiFi Pass (For customers who are not on any of the above listed networks)||Go to WiFi Pass page, register with your email address and choose a password to set up for the first time. You'll then need to buy a WiFi Pass to get access to the internet.|
If you can't connect to Wi-Fi, find out more by clicking on the link to your provider.
Once you've activated Virgin Media WiFi, your device will automatically pick up the Wi-Fi signal when you're in a Wi-Fi enabled Tube station. There's no signal in tunnels, but your phone will connect to the signal at the next Wi-Fi enabled platform so you can pick up where you left off.
Virgin Media WiFi is currently available at all Tube stations and Victoria Coach Station with the following exceptions.
If you are a Virgin Media, O2, Vodafone or EE customer, authentication is seamless via your SIM card. Once you've registered and you open Wi-Fi in your device settings at a Tube station, you'll see the following Wi-Fi networks:
|Wi-Fi network name (SSID)||Who can connect?|
|Virgin Media WiFi||Virgin Media, Three, O2, Vodafone and EE customers and any customers with a Virgin Media WiFi Pass|
|EE WiFi-Auto||EE customers only|
|VodafoneWiFi||Vodafone customers only|
|Wifi Extra||O2 customers only|
|Virgin Media||Virgin Media customers only|
Got a question or having trouble connecting to Virgin Media WiFi? Here's a list of common questions.
Need more help or got a question for your provider? You can contact them as follows:
We have partnered with The Cloud to bring Wi-Fi to more than 79 London Overground stations, meaning you can browse, connect and share anywhere in the station.
Wi-Fi access is available in most ticket halls, corridors and platforms.