TfL Rail has taken over the former Heathrow Connect service between Paddington and Heathrow Terminals 2 & 3, 4 & 5, as well as the GWR stopping services between Paddington and Hayes & Harlington.

All stations are now staffed from the first train to the last and if you need assistance there is no need to pre-book - staff will be on hand to help you

Fares between Paddington and Heathrow

The single adult pay as you go fare between Paddington and Heathrow is £10.20 during peak hours (06:30 - 09:30, and 16:00 - 19:00, Monday to Friday). At all other times the single adult pay as you go fare is £10.10.

Use contactless, Oyster or a Visitor Oyster card to travel to and from Heathrow airport on TfL Rail and you may also benefit from daily capping.

Station improvements

Improvement work at TfL Rail stations is continuing. Step-free access will be available at all stations, and all ticket halls are being rebuilt or refurbished, with improved lighting, CCTV and customer information.

These stations will make up the western and eastern ends of the Elizabeth line.

Paddington to Heathrow

We are continuing the work to improve stations between Paddington and Heathrow.

Acton Main line

Network Rail's improvement work is due to finish in December 2019.

The work includes:

  • A new, bright, spacious ticket hall
  • Two new lifts and a new footbridge providing step-free access to platforms
  • New ticket gates and ticket office
  • Improved information, CCTV and lighting

Burnham

Network Rail is improving customer information, CCTV and lighting at this station. Work is due to finish in December 2019.

Ealing Broadway

Network Rail's improvement work is due to finish in December 2019.

The work includes:

  • A new, larger entrance and ticket hall
  • Four new lifts providing step-free access
  • New staircases to platforms 1 and 2/3
  • New ticket gates and ticket office
  • New customer toilets and retail space
  • Improved decoration, information, CCTV and lighting

Hanwell

Our improvement work will continue until December 2019. It includes:

  • Two new lifts providing step free access to platforms
  • Refurbished entrances and subway

Network Rail will also be providing:

  • Refurbished toilets
  • Improved customer Information
  • Improved CCTV and lightning

Hayes & Harlington

Network Rail's improvement work is due to finish in December 2019.

The work includes:

  • A new, more spacious ticket hall
  • Four new lifts and a new footbridge providing step-free access to platforms
  • New waiting room on platforms 4/5
  • New ticket gates and ticket office
  • Improved decoration, information, CCTV and lighting

Iver

Our improvement work will continue until December 2019. It includes:

  • Three new lifts providing step free access to all platforms
  • New entrance, including new ticket hall, ticket office and ticket gates

Network rail is also improving customer information, CCTV and lighting.

During this work please use the temporary walking route to reach the ticket office and footbridge

Langley

Our improvement work will continue until December 2019. It includes:

  • Three new lifts and a new footbridge providing step-free access to all platforms
  • A new ticket hall, ticket office and ticket gates

Network rail is also improving customer information, CCTV and lighting.

Southhall

Network Rail's improvement work is due to finish in December 2019.

The work includes:

  • A new ticket hall
  • Three new lifts and a new footbridge providing step free access to platforms
  • New ticket halls and ticket office
  • Improved information, CCTV and lighting

Taplow

Our improvement work will continue until December 2019. It includes:

  • Two new lifts and a footbridge providing step-free access to platforms 2/3 and 4
  • Refurbished ticket hall and ticket office
  • Refurbished waiting rooms and toilets

Network rail is also improving customer information, CCTV and lighting.

During this work, please use the temporary footbridge to reach platforms.

West Drayton

Network Rail's improvement work is due to finish in December 2019.

The work includes:

  • Three new lifts and extended footbridge providing step-free access to platforms
  • A new entrance, improved customer information
  • Improved CCTV and lighting

We are also making improvements to the station which will be finished by summer 2018 and include refurbishing the existing ticket hall, ticket office, waiting rooms and toilets.

West Ealing

Network Rail's improvement work is due to finish in December 2019.

The work includes:

  • A new ticket hall
  • Two new lifts providing step free access to all platforms
  • A new footbridge and stairs
  • New ticket gates and ticket office
  • Improved information, CCTV and lighting

Liverpool Street to Shenfield

Much of the work currently taking place is done at evenings and weekends when trains are not running. Thank you for your patience during all of this work.

Work at several stations is now complete - see what we've done so far.

Brentwood station

New seating on platforms is due in summer 2018.

Chadwell Heath station

Our improvements include refurbishing and redecorating platform buildings, canopies and the waiting room. We are also putting in new platform shelters and seating. Work is due to finish in summer 2018.

Forest Gate station

  • Three new lifts offering step-free access from the street to all platforms
  • Refurbished footbridge and ticket hall with new ticket gates and ticket machines
  • Improved lighting, CCTV and PA systems, help points and customer information
  • Longer and refurbished platforms for the new trains
  • New platform seating and a refurbished waiting room

Network Rail's work to upgrade the station is expected to be complete in summer 2018.

During this work, access to the platforms will be via the side entrance on Forest Lane and a temporary footbridge until summer 2018. To avoid the additional stairs, use bus routes 25 or 86 from stop F to Ilford or from stop E to Stratford. Or speak to a member of staff for advice.

While the ticket office is closed, please use the temporary ticket office outside the station entrance on Woodgrange Road. Alternatively, use contactless payment or nearby Oyster ticket stops.

Gidea Park station

  • Three new lifts providing step-free access from the street to all platforms
  • Refurbished footbridge and ticket hall with new ticket gates and ticket machines
  • Improved lighting, CCTV and PA systems, help points and customer information
  • Longer and refurbished platforms for the new trains
  • New platform seating and a refurbished waiting room

Network Rail's work to upgrade the station is expected to be complete in summer 2018. 

Once Network Rail finishes refurbishing the footbridge and installing the lift, customers will have step-free access to all platforms.

Goodmayes station

  • Three new lifts providing step-free access from the street to all platforms
  • Refurbished ticket hall with new ticket gates and ticket machines
  • Improved lighting, CCTV and PA systems, help points and customer information
  • Longer and refurbished platforms for the new trains
  • New platform seating and a refurbished waiting room

Network Rail's work to upgrade the station is expected to be complete in summer 2018. 

During this work, please use the temporary ticket office outside the station entrance on Goodmayes Road. Alternatively, use contactless payment or nearby Oyster ticket stops.

Improvements we're making until summer 2018 include refurbishing and redecorating platform buildings and canopies. We will also put in new platform shelters and seating.

Harold Wood station

Improvements currently in progress include:

  • Three new lifts providing step-free access from the street to all platforms
  • Refurbished ticket hall with new ticket gates and ticket machines
  • Improved lighting, CCTV and PA systems, Help points and customer information
  • Longer and refurbished platforms for the new trains
  • New platform seating and a refurbished waiting room

Network Rail's work to upgrade the station is expected to be complete in summer 2018. 

Until then, access to trains and tickets continues to be via the car park entrance on Station Road only.

Please take care on the extra 32 stairs, or take an eastbound train to Brentwood and change there to a westbound train. Alternatively, speak to a member of staff for advice.

During this time, there will be 81 car park spaces available. Season ticket holders and disabled space users can use alternative spaces. Other users may find it easier to use the car park at nearby Brentwood station.

Ilford station

Network Rail is currently planning a major station rebuild for Ilford. It intends to put a build contractor in place and start getting the site ready by the end of 2018. The work should be complete by the end of 2019 when the Elizabeth line fully opens.

In the meantime, until summer 2018, we are making improvements which include refurbishing and redecorating platform buildings and canopies. We will also put in new platform shelters and seating.

Manor Park station

We're making improvements which include footbridge and lift works. Step-free access and improved walking routes will be available after summer 2018.

Until then please follow signs and staff directions to trains by way of the temporary footbridge.

Take care on the additional 78 stairs.

To avoid the additional stairs, please take bus route 86 from stop F on Romford Road to Stratford station, or route W19 from stop B (opposite the station) to Ilford station. You can also speak to a member of staff for advice.

Maryland station

Our improvement work will continue until summer 2018 and include:

  • Three new lifts providing step-free access
  • New entrance doors and ticket machines
  • New accessible customer toilet and retail space
  • Improved decoration internally and externally

Romford station

Network Rail is carrying out a major station rebuild for Romford which is due to be complete by December 2019, and includes:

  • Main entrance widened
  • New Northern line entrance
  • New lift to platform 1/2
  • New southern entrance
  • Lifts to ticket hall and platforms 3/4 and 5
  • Refurbished ticket hall

A new platform is due to be finished by summer 2018.

Seven Kings station

Work to install a footbridge and three new lifts for step-free access to all platforms is taking place until summer 2018.

New trains

New trains are being introduced between Liverpool Street and Shenfield. Watch a video about the new trains.

Network Rail is carrying out work to move some platform edges at TfL Rail stations to make way for the new, more spacious trains. 

While this work takes place, and until all the new trains are running, the step and gap between the train and the platform will be larger in some places. Platform surfaces may also be uneven. Please take extra care when getting on or off the train.

Elizabeth line

TfL Rail services become part of the Elizabeth line when it starts launching in stages from December 2018. This line will use the tunnels and stations being built by Crossrail Ltd.