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Preparing for the Elizabeth line

TfL Rail services

tfl rail train at paddington

Services currently running as TfL Rail will become part of the new Elizabeth line schedule when it launches.

TfL Rail took over the services between:

  • Paddington and Reading - December 2019
  • Paddington and Heathrow - May 2018
  • Liverpool Street and Shenfield - May 2015

Improvements along the TfL Rail route

Improvements to services and station facilities are well underway across the TfL Rail route.
New features include:

  • Station staff from first to last train: If you need assistance there is no need to pre-book - staff will be on hand to help you
  • New trains: These high-capacity trains feature air-conditioned walk-through carriages and include dedicated wheelchair spaces as well as separate multi-use spaces which can be used for buggies, luggage and bicycles. A 70-strong fleet of 200-metre-long trains will serve the Elizabeth line when it is fully open
  • Wi-Fi on new trains: Free onboard Wi-Fi is being introduced on the new trains that will form the Elizabeth line. Look for signs to see if you can log in on one of the new trains between Liverpool Street and Shenfield or Paddington and Reading. All Elizabeth line trains will be equipped with free on-board Wi-Fi
Tottenham Court Road Elizabeth line station, interior

New stations in central London

Around 200 million passengers will travel on the Elizabeth line each year so the new stations need to cope with large numbers of passengers, be easy to navigate and accessible for everyone.

Each of the 10 new stations will have its own, distinct character, conceived by different architects to reflect the environment and heritage of the local area.

Improvements to existing stations

west ealing station
  • New and improved buildings: Brighter and more spacious ticket halls and waiting areas are being installed at a number of stations
  • Step-free access at every station: New lifts and footbridges are being installed to provide step-free access and better walking routes
  • Platform enhancements: New signage, help points, information screens and CCTV to help get your journey off to a good start

Major upgrades to the eastern and western sections

The eastern and western sections of the Elizabeth line route runs on the existing track network between Liverpool Street and Shenfield, and Paddington to Heathrow and Reading, until the central section of the Elizabeth line opens. During this time a number of major upgrades are being carried out by Network Rail in preparation.

To find out more about Network Rail works visit these pages on their website:

The Elizabeth line will provide quicker, easier, more reliable journeys for customers. Thank you for your patience during all of this Crossrail project work.

Liverpool Street to Shenfield

Improvements are being made at stations from Liverpool Street to Shenfield in preparation for the Elizabeth line.

What's been done so far

  • Restored the station building and redecorated throughout to make the station cleaner and brighter
  • Refurbished the ticket office and installed new digital information screens
  • Installed new ticket machines and ticket gates to help make journeys easier
  • Refurbished the waiting rooms and toilets
  • Made the station more accessible with new ticket office windows and accessible toilets
  • Installed a water fountain and added new benches on the platforms
  • Extended platforms for the new, longer trains

What's been done so far

  • Restored the station building and redecorated throughout to make the station cleaner and brighter
  • Refurbished the ticket office and installed new digital information screens
  • Installed new ticket machines and ticket gates to help make journeys easier
  • Refurbished the waiting room and installed a new waiting shelter
  • Made the station more accessible with new ticket office windows and an accessible toilet
  • Extended platforms for the new, longer trains

What's been done so far

  • Refurbished the station building and improved lighting to make the station cleaner and brighter
  • Refurbished the ticket office and installed new ticket machines and digital information screens
  • Installed new lifts to provide step-free access from the street to platforms 1,2 and 3
  • Refurbished the waiting shelter on platform 1 and added new benches on platforms
  • Made the station more accessible with new ticket office windows and an accessible toilet
  • Extended platforms for the new, longer trains

What's next

  • A new lift offering step-free access from the street to platform 4

What's been done so far

  • Restored the station building and redecorated throughout to make the station cleaner and brighter
  • Installed two new lifts providing step-free access from the street to all platforms
  • Installed new ticket machines at both entrances to help make journeys easier
  • Refurbished the ticket office and installed new digital information screens
  • Made the station more accessible with new ticket office windows and an accessible toilet
  • Refurbished the waiting rooms and toilets and added new benches on the platforms
  • Extended platforms for the new, longer trains

What's been done so far

  • Restored the station building and redecorated throughout to make the station cleaner and brighter
  • Installed new lifts for step-free access from the street to platforms 2,3 and 4
  • Installed new ticket machines and ticket gates to help make journeys easier
  • Installed a new waiting shelter, benches on the platforms and an accessible toilet
  • Extended platforms for the new, longer trains

What's been done so far

  • Restored the station building and redecorated throughout to make the station cleaner and brighter
  • Refurbished the ticket hall with new ticket gates and ticket machines
  • Refurbished the waiting rooms and added new benches on the platforms
  • Refurbished the toilets and made them accessible
  • Installed four new lifts providing step-free access to platforms

What's been done so far

  • Created a new entrance from York Road with ticket gates, digital information screens and a new ticket machine
  • Created a new entrance on Ilford Hill
  • Redecorated throughout to make the station cleaner and brighter
  • Refurbished the waiting room with USB ports for phone charging
  • Added new benches on the platforms
  • Refurbished the toilets
  • Extended platforms for the new, longer trains

What's next

  • A new station entrance on Cranbrook Road
  • Three new lifts to provide step-free access to platforms

What's been done so far

  • Installed a new footbridge and lifts to provide step-free access from street level to all platforms
  • Refurbished the ticket hall and installed new digital information screens and ticket machines
  • Refurbished the platforms and added new benches
  • Installed a new accessible toilet

What's been done so far

  • Refurbished the station entrance and installed new ticket gates and ticket machines
  • Installed three new lifts providing step-free access from street to all platforms
  • Refurbished the platforms and added new benches
  • Installed new digital information screens
  • Installed a new accessible toilet

What's been done so far

  • Redecorated all platforms and added new benches
  • Installed new ticket machines
  • Refurbished the toilets
  • Extended and refurbished platforms for the new, longer trains

What's next

  • A major rebuild of the existing station entrance and a new south entrance with a ticket hall and ticket gates
  • New lifts to provide step- free access to platforms
  • New accessible toilet on platform 5

What's been done so far

  • Created a brighter and more open ticket hall with new, digital information screens and accessible ticket office windows
  • Built a footbridge and installed lifts providing step-free access from street level to all platforms
  • Refurbished the waiting shelters and added new benches to platforms

What's next

  • Refurbishment of platform 3 toilets

What's been done so far

  • Created a new platform (platform 6)
  • Extended platforms for the new, longer trains

Paddington to Heathrow and Reading

Improvements are being made at stations from Paddington to Heathrow and Reading in preparation for the Elizabeth line.

What's been done so far

  • Created a new ticket hall with a line of gates
  • Added lifts - the station is step-free
  • Built a covered, accessible footbridge with lifts serving all platforms
  • Installed new customer information screens
  • Extended platforms for the new, longer trains

What's been done so far

  • Installed a lift to all platforms providing step-free access
  • Added new ticket machines and digital information screens
  • Added new benches on the platforms
  • Improved cycle facilities outside the station

What's been done so far

The station now has four new lifts, making it step-free to all platforms and other forms of transport.

We've also created a new, more spacious ticket hall with:

  • Improved customer information screens
  • More ticket office windows and ticket vending machines
  • More automatic ticket gates

What's next

  • New toilets
  • New waiting room on platform 3
  • New platform canopies

What's been done so far

  • Installed new digital information screens
  • Installed two new lifts providing step-free access from street to platform
  • Refurbishment of the ticket office and platforms
  • Introduced a new Sunday service every 30 minutes between 09:00 and 21:00
  • Created a new waiting room on platform 2 and a refurbished waiting room on platform 3
  • Refurbished the toilet and added a new accessible toilet

What's been done so far

  • Installed new ticket machines and new, digital information screens
  • Added new benches to the platforms and a new waiting shelter on platforms 4 and 5
  • Extended platforms for the new, longer trains

What's next:

  • A new, more spacious ticket hall and new ticket gates
  • Four new lifts and a new footbridge providing step-free access to platforms
  • New toilets

What's been done so far

  • Refurbished the waiting rooms and added new benches on the platforms
  • A new station building, with new ticket hall, ticket office and ticket gates and a new accessible toilet
  • Three new lifts providing step-free access to all platforms
  • Extended platforms for the new, longer trains

What's been done so far

  • Added new benches on the platforms
  • Installed new ticket machines
  • Installed three new lifts and a new footbridge for step-free access to all platforms
  • Refurbished the station building and a opened a new ticket hall, ticket office and ticket gates
  • Added new south entrance with ticket gates
  • Refurbished toilets and waiting room
  • Installed new digital information screens

What's been done so far

  • Improvements to the ticket hall
  • A new lift to platform 1
  • Extended platforms for the longer trains
  • New platform canopies to accommodate overhead line equipment
  • New signs, help points, customer information screens and CCTV

Reading station requires relatively little work to prepare for the new Elizabeth line service.

What's been done so far

  • Improved ticket gates at the southern entrance
  • Extended platforms 2 to 5 for the longer trains
  • Cut back station canopies to accommodate overhead line equipment
  • Add new signs, help points, customer information screens and CCTV

What's been done so far:

  • Installed new ticket machines and digital information screens
  • Added new benches to the platforms

What's next:

  • A new station building with a ticket hall and ticket gates
  • Three new lifts and a new footbridge providing step free access to platforms
  • Refurbished toilets and waiting rooms

What's been done so far

  • Refurbished the waiting room and added new benches to the platforms
  • Three new lifts and a footbridge providing step-free access to platforms

What's next

  • Refurbished ticket hall and ticket office
  • New ticket gates at the south entrance

Twyford station requires relatively little work to prepare for the new Elizabeth line service.

West Drayton is now step free to its main platforms after new lifts opened to customers.

What's been done so far

  • Refurbished the ticket hall and installed new ticket machines and digital information screens
  • Extended platforms for the new, longer trains
  • A footbridge and three new lifts provide step-free access to all standard operating platforms
  • A bigger, step-free station entrance with new ticket gates

What's next

  • Refurbished platform waiting room and toilet facilities
  • A fourth lift will be added to provide step-free access to platform 1 - this is only used when there's a disruption

What's been done so far

  • Refurbished ticket hall with a line of new gates
  • New lifts offering step-free access from the street to all platforms
  • New customer information screens
  • Extended platforms for the new, longer trains