This lift operates between the ticket hall level, Jubilee line platforms and DLR platforms 3 & 4 which run to/from Bank/Tower Gateway and Beckton/Woolwich Arsenal. While we're doing this work there will be no step-free access to or from these platforms.

Step-free access during regular hours

Customers who want to exit Canning Town station step-free:

  • From the Jubilee line - change at West Ham for DLR services to Canning Town, which will arrive at platform 1
  • Services from Bank/Tower Gateway - take a Woolwich Arsenal train to London City Airport and return on a Stratford International train
  • Services from Beckton/Woolwich Arsenal - take a Canning Town/Stratford International train

To change between the DLR and Jubilee line step-free:

  • Entering at Canning Town - take a train from platforms 1 & 2 towards Stratford International and change at West Ham
  • To change from DLR services to the Jubilee line - take (or stay on) a Stratford International train and change at West Ham
  • To change from the Jubilee line to DLR - change at West Ham

Travelling to/from Beckton

Step-free access will still be available at Canning Town for all stations between Stratford International and Beckton/Woolwich Arsenal, via platforms 1 & 2. However, services to/from Beckton only operate from these platforms between 10:00 and 16:00 on weekdays, 08:30 and 19:30 on Saturdays and 10:30 and 19:30 on Sundays.

When no Beckton service is shown on platform 2, customers who need step-free journeys in that direction should take a Woolwich Arsenal train from platform 1 and change at London City Airport for a service towards Bank. Get off at Canning Town on platform 4 and cross to platform 3 for a Beckton service.

Step-free access on the Night Tube

Step-free access won't be possible in or out of Canning Town station during Night Tube hours. Instead, take the 69 bus to or from Stratford to connect between those stations and the Jubilee line.