As part of our efforts to improve the Tube, we installed new ticket machines in 2017/2018 at several Bakerloo and District line stations. Ticket offices there have now closed. This means staff can move into ticket halls where they can help customers more effectively.
We've finished the work at these stations:
- Harrow & Wealdstone
- Kensal Green
- Kew Gardens
- North Wembley
- Queen's Park
- South Kenton
- Stonebridge Park
- Wembley Central
The ticket office at Harlesden is scheduled to close in 2019. Check back on this page for an update.
Customers can use the new ticket machines to:
- Get a new Oyster card
- Add a 7 Day or Monthly season ticket to an Oyster card
- See journey history
- Buy or collect National Rail tickets as well as weekly and monthly Travelcards
- Add a discount to an Oyster card (with staff assistance)
Staff will be available to help customers buy tickets. They can also give information on current services, journey planning, ticket options and fares.