Member Self Service Info

Pension Web Portal

Our Pension Web Portal allows members to view and update some of their pension details online. 

If you are already registered the link at the top of the page will take you to the log in page. 

To register you will need your e-mail address, Pension Fund Member number and your National Insurance number; you will also need to key in other details about yourself such as your name and date of birth. 

Once registered you will be able to: 

  • View basic details about your membership 
  • Update your registered email address 
  • Update your Expression of Wish Form 
  • Update your address if you are no longer an active member 
  • View Annual Benefit Statements 
  • Run leaving or retirement quotations 

Once you have retired you will be able to: 

  • View your payslips online 
  • View and download your P60 

We have included a step by step guide to help you with the registration process as well as navigating and using the Portal, our Guide to the Pension Web Portal can be found in the documents section below. 

If you are an Active member please update your address on the HR system, this will then flow through to us on the regular interface we receive from the employer.

If you are running the quotation for a date after your 60th birthday you will need to select retirement for the Portal to generate a quotation.

The memorable word for the portal should be at least 8 characters in length and include: 

  • At least one lowercase letter 
  • At least one uppercase letter 

If you need to reset your memorable word select Need help logging in on the Portal homepage.

The password for the portal should be at least 8 characters in length and include: 

  • At least one lowercase letter
  • At least one uppercase letter 
  • At least one number 
  • At least one special character ;:&£!@#$%*+-=?/~ 

If you need to reset your password select Need help logging in on the Portal homepage 

The system does not allow us to amend usernames.

If you have checked your spam email and it is not there, it may be that you are registered with a different email address, please contact the Fund Office to update your details.

This usually means that you are not using the username you set up, you can request a reminder of the username from the Portal.

Select Need help logging in on the Portal homepage, then select I forgot my username.

Select Not a portal User? Sign Up from the Portal homepage, you will then be sent a registration link by email.