This is to reflect the rapidly changing way that customers pay for their travel as they embrace new technology, including contactless cards and mobile devices.

Today, fewer than 2% of London Overground journeys involve a visit to a London Overground ticket office, and an increasing number of customers choose to top up their Oyster card online or use contactless payment. Contactless, Oyster and mobile payments offer easy and convenient payment options and value for money through capping.

Our busiest ticket offices' hours will remain unchanged, but at many stations ticket offices will open during the morning peak (07:30 - 10:00) when they are most used.

To see the new hours for London Overground stations with changes and the date from which the new times will apply, check the table.

If your station is not listed, its ticket office hours are not changing.

New opening times

All dates are in 2020.

Station  From Monday-Friday Saturday Sunday
Acton Central 6 February 07:30 - 10:00 Closed Closed
Anerley 23 January 07:30 - 10:00 Closed Closed
Brondesbury Park 6 February 07:30 - 10:00 Closed Closed
Bush Hill Park 30 January 06:45 - 10:00 Closed Closed
Caledonian Road & Barnsbury 6 February 07:30 - 10:00 Closed Closed
Camden Road 6 February 06:30 - 10:00 / 15:00 - 19:00 10:45 - 14:15 Closed
Canonbury 6 February 07:30 - 10:00 Closed Closed
Carpenders Park 6 February 06:30 - 10:00 10:30 - 12:30 Closed
Clapton 30 January 07:30 - 10:00 Closed Closed
Dalston Junction 23 January 07:30 - 10:00 12:30 - 14:45 Closed
Dalston Kingsland 6 February 07:00 - 18:15 08:45 - 19:00 12:15 - 13:30
Finchley Road & Frognal 6 February 07:30 - 10:00 Closed Closed
Gospel Oak 6 February 07:30 - 10:00 Closed Closed
Hackney Central 6 February 07:15 - 10:00 / 13:00 - 18:00 10:15 - 16:00 Closed
Hackney Downs 30 January 07:30 - 10:00 Closed Closed
Hackney Wick 6 February 07:30 - 10:00 Closed Closed
Haggerston 23 January 07:30 - 10:00 Closed Closed
Hampstead Heath 6 February 07:30 - 10:00 Closed Closed
Hatch End 6 February 07:30 - 10:00 Closed Closed
Headstone Lane 6 February 07:30 - 10:00 Closed Closed
Homerton 6 February 06:30 - 18:30 08:15 - 14:30 11:30 - 15:00
Honor Oak Park 23 January 06:45 - 10:00 09:45 - 11:45 Closed
Hoxton 23 January 07:30 - 10:00 Closed Closed
Imperial Wharf 6 February 07:30 - 12:00 / 16:15 - 18:15 09:30 - 14:00 10:00 - 12:30
Kensal Rise 6 February 07:00 - 10:00 Closed Closed
Kensington (Olympia) 6 February 07:30 - 10:00 Closed Closed
Kentish Town West 6 February 07:30 - 10:00 Closed Closed
Kilburn High Road 6 February 07:30 - 10:00 Closed Closed
Penge West 23 January 07:30 - 10:00 Closed Closed
Rectory Road 30 January 07:30 - 10:00 Closed Closed
Rotherhithe 23 January 07:30 - 10:00 Closed Closed
St James Street 30 January 07:00 - 10:00 Closed Closed
Shadwell 23 January 07:30 - 10:00 Closed Closed
Shepherd's Bush 6 February 07:30 - 10:00 / 13:30 - 18:30 09:15 - 14:45 10:15 - 11:15
Shoreditch High Street 23 January 07:30 - 10:00 09:45 - 17:15 11:15 - 17:45
Silver Street 30 January 06:30 - 10:00 Closed Closed
South Hampstead 6 February 07:30 - 10:00 Closed Closed
Southbury 30 January 06:30 - 10:00 Closed Closed
Stoke Newington 30 January 07:30 - 10:00 Closed Closed
Surrey Quays 23 January 07:00 - 10:00 Closed Closed
Turkey Street 30 January 06:30 - 10:00 09:45 - 13:00 Closed
Wapping 23 January 07:30 - 10:00 Closed Closed
Watford High Street 6 February 07:30 - 10:00 09:30 - 12:15 Closed
West Hampstead 6 February 07:00 - 11:00 / 16:00 - 18:45 10:00 - 14:15 11:15 - 14:45
Wood Street 30 January 06:30 - 10:00 Closed Closed

Some offices may be open for information only at other times.

We will maintain the highest standards of safety and security - this remains a priority. All stations will remain staffed at all times, from 15 minutes before the first train until 15 minutes after the last.

Ticket machines

  • At stations managed by London Overground, all self-service ticket machines have been upgraded or replaced
  • 98% of sales at London Overground ticket offices can be made using a ticket machine
  • Customers can buy tickets to all National Rail destinations, Oyster and paper weekly and Oyster monthly Travelcards
  • Ticket machines can also be used for Oyster top-up and collecting tickets ordered online
  • Advance tickets are also available from ticket machines
  • Most stations have multiple machines
  • If a product or service is not available on the machine, staff can advise customers of alternative ways of obtaining that product or service

The Mayor of London has allocated £1m to invest in new technology, to improve stations and make it easier for customers to get help when they need it, including video-linked ticket machines and remote controlled ticket barriers at some stations.