We are currently updating our service. We expect to get back to normal at 11:00 on Sunday 20 May.

Congestion Charge/Low Emission Zone (LEZ) charge

To pay a Congestion Charge or a LEZ charge, call our contact centre:

Phone: 0343 222 2222 (TfL call charges)
Open: 08:00-20:00 Monday to Friday
Closed on weekends and bank holidays

Penalty Charge Notice (PCN)

To pay a PCN for the Congestion Charge, LEZ or red routes, call our contact centre:

Phone: 0343 222 3333 (TfL call charges)
Open: 08:00-20:00 Monday to Friday
Closed on weekends and bank holidays