Victoria Coach Station

Booking information

Ticket hall

The ticket office at Victoria Coach Station is open daily from 08:00 to 20:00, for ticket services after 20:00, please refer to the wall booths located opposite gate 0.

The TfL ticket office sells tickets on behalf of coach operators and only accepts GBP payments. Oxford Tube and Green Line tickets are also available for purchasing, please refer to coach operators for the location.

National Express Senior, Young Persons and Disabled Coachcards are available for purchasing at the Ticket Office. Please bring the necessary documentation, such as a Freedom Pass or Student ID, for verification during the purchase.

We also top up and sell Oyster cards which can be used on bus, Tube, tram, DLR, London Overground, Elizabeth line, IFS Cloud Cable Car, River Bus services and most National Rail services within London. Oyster card refunds cannot be processed at the Coach Station.

Further information about your coach operators can be found at Victoria Coach Station. Flixbus representatives are available between gates 15 to 20. For National Express enquiries, the information desk is located next to the Ticket Office and the Megabus office is opposite gate 15.

Time to departure

  • If you're buying a ticket at the station, allow at least one hour before your coach is scheduled to depart
  • If you're travelling on an overnight service, arrive 20 minutes before your coach is scheduled to depart


For timetable information, contact the coach company running the service you want to use.

Finding your gate

Victoria Coach station currently has 20 gates - tips on finding your gate number are on the Help with your coach journey page.

Information about toilets, left luggage and other facilities is on the Victoria Coach Station facilities page.

Getting to Victoria Coach Station

By foot or cycle

Victoria Coach Station is at: 164 Buckingham Palace Road, SW1W 9TP.

By bus

Bus numbers 11, 44, 170, 211, C1, C10, N11 and N44 stop outside the Coach Station.

By Tube

Victoria Tube station is served by the Victoria, District and Circle lines, and is a 300 metre walk from Victoria Coach Station.

By rail

Victoria rail station is a 300 metre walk from the Victoria Coach Station.

By taxi or minicab

A taxi rank is outside the Coach Station on Eccleston Place.

By car

A public car park is on Semley Place next to the Coach Station. Parking meters are also available in nearby streets.