Contact Taxis & Private Hire

Provide feedback

If you want to make a suggestion, enquiry, complaint or say thank you, please contact Taxis & minicabs.

Report illegal activity

You can report touting or other illegal cab activity by submitting a form to us. Reports will be used to inform future deployments.

Existing licensee

Please call us on 0343 222 4444* to do any of the following:

  • Check the progress of your application or renewal
  • Change your name or address
  • Change your medical conditions
  • Apply for an exemption
  • Request a replacement licence
  • Apply for an exemption
  • Book your operator inspection
  • Notify us of any convictions, cautions or charges
  • Write to us or raise a query

Please call us on 0343 222 5555* if you wish to:

  • Change your vehicle details
  • Book your vehicle inspection

Email us at

*Find out about TfL call charges


We now have our own dedicated Twitter account where we provide useful information to the Taxis and Private Hire trade, please follow us at @tfltph.

Close Favourites

My Lines

My Buses

My Roads

My River Buses

My Emirates Air Line

My Journeys

My Places

    Close edit Favourites

    Favourite lines

    Favourite buses

    Favourite roads

    Favourite river buses

    Favourite Emirates Air Line

    Favourite journeys

    Favourite places