Our maps and signs help people find their way by detailing the landmarks they'll pass on their journey and estimate the time it will take to reach their destination.
There is a core product range of Legible London signs to suit the surrounding streetscape and users' information needs.
These wider signs include detailed directional information and a large walking map to illustrate a five-minute walk in any direction. They are used where groups of people can stand without blocking the path of others.
These taller, narrower signs offer detailed information on the local area but are useful where pavement space is at a premium. Their height ensures they are visible from a distance and can be spotted above a crowd of people.
These tall signs combine detailed directional information and walking maps with an illuminated beacon. Designed to be used at transport interchanges, such as stations and river piers, they condense the number of signs required at these locations.
These are more traditional signs pointing the way to places where a map-based sign may not be suitable.
All signs use high contrast colours so they can be read easily. Each sign is clearly identified with a yellow strip at the top and a walking person icon.
Rather than having north at the top, on-street signage maps are 'heads-up', which means they're orientated to face the same way as the user is facing. This helps people understand their immediate environment more easily.
Important information is located between 90cm and 180cm above the ground so it can be easily read by most people. Among other things, the maps show steps, pavement widths and pedestrian crossings, which are important for visually-impaired people, wheelchair users and others with limited mobility.
Research shows people can more easily understand the proximity of places if they know how long it will take, rather than the distance they have to travel. This is why we use time as the scale for Legible London maps.
Directional information is used to point the way towards areas of London, as well as specific attractions.
Illustrations of key buildings are included to help people who struggle to read maps, including those with learning difficulties. They provide a literal representation of key landmarks and make the maps more intuitive.
The planner, or 15-minute, map helps orientate the user by showing the proximity of 'villages' to each other. This helps give the user the confidence to try longer walking journeys. The 15-minute walking circle indicates places that can be reached within that time, when walking at an average pace.
The finder, or five-minute, map is more detailed than the planner map and features a number of landmarks, to help guide the user towards specific streets and attractions. It includes a five-minute walking circle indicating places that can be reached within that time, when walking at an average pace.
Bus stops, Tube stations, Santander Cycles docking stations and taxi ranks are all included.
Street names are listed in alphabetical order to help people locate individual streets, as they would with other maps.
The authority or organisation that funds and installs the Legible London signs in an area is also responsible for maintaining them - generally that's the borough they're in.
We maintain any Legible London signs on red routes. We also maintain and update the Legible London base map. The sign map panels are pulled from this pan-London mapping database.
Send requests for map updates to email@example.com. How often a map is updated depends on the scale and significance of the change, for example an improvement in pedestrian wayfinding and funding.
The maps are designed for wayfinding only, not to advertise attractions. Adding a business to the base map is reviewed on a case by case basis. A business in a given area may be included on the map as a landmark for wayfinding if the area doesn't have many other landmarks, but would not be included automatically.