See answers to frequently asked questions, useful links and contacts
Send us your questions or feedback about Oyster
What is an Oyster card and how can I use it?
Buy tickets and Oyster cards online and from places across London
Always touch in and out on a yellow card reader to pay the right fare for your travel
Keep your contactless and Oyster cards separate when touching a yellow card reader
Keep within the maximum journey time when you're travelling so you don't pay more
Pink card readers charge the right fare by showing us you didn't go through Zone 1
Replace your first-generation Oyster card with a new one to use our free app
Find out more about how you could get free and discounted travel
Make as many pay as you go journeys as you like and we'll cap your fare
Check the status of the Tube, DLR and London Overground
What is contactless and how to use it
Sign in to your contactless account