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Lost Property enquiry form

Mandatory fields are marked *

Use this form to report items you may have lost on our network within the past three months.

Please note:

  • We do not take enquiries for individual credit or debit cards, which will be securely destroyed when found. We recommend you contact your bank immediately to report the loss and arrange a replacement.
  • We do not take enquiries for individual Oyster cards or photocards. Please visit our Refunds and Replacements page for details on how to arrange a replacement.
  • We require the IMEI or SIM card number to search for a mobile phone.

Property details
    • Item Type*
  • Please restrict to a maximum of 255 characters. (Characters used: 0)
Journey details
  • Please restrict to a maximum of 255 characters. (Characters used: 0)
  • Personal Details
  • Address Details

  • Privacy notice

    Transport for London (TfL), its subsidiaries and service providers, will use your personal information for the purposes of lost property administration, customer services and fraud prevention. TfL may also share this information with relevant agencies and organisations where necessary to help establish the identity of property owners, to facilitate the return of property or for the prevention and detection of crime. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how TfL handles personal data, see our Privacy and cookies pages.