FOI request detail

Congestion Charge Systems Errors.

Request ID: FOI-4930-1718
Date published: 09 April 2018

You asked
Follow on from FOI-4439-1718/GH The information below is extremely helpful thank you. Would it be possible for you to extend the period of your analysis for Congestion Charge Systems Errors from March 2017 to end of September 2017?

We answered

Our Ref:          FOI-4930-1718

Thank you for your request received on 19 March 2018 asking for further information about Congestion Charge system errors.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please find the requested information in the table below:

 Total Payments Expected Failure %
March 17 131,962 11.0%
April 17 111,463 11.2%
May 17 125,868 9.2%
June 17 123,732 4.0%
July 17 128,493 3.3%
August 17 119,511 3.7%
September 17 117,158 2.4%

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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