FOI request detail

Freedom of Information request - PH operator inspection

Request ID: FOI-4690-1718
Date published: 29 March 2018

You asked

As part of Private Hire licensing regime TFL conducts Compliance inspections, during the inspection, Each item of non-compliance is scored. The total score at the end of the inspection will determine a category, from one to seven Please can you inform me, since TfL refused the Private Hire Operator licence of Uber London Limited have TFL conducted a compliance inspection is so, on what date was that inspection conducted Could you also inform me, what score did Uber London receive (1-7) and a list of the non-compliant items/issues

We answered

Our ref: FOI-4690-1718/GH

Thank you for your request received by Transport for London (TfL) on 23 February 2018 asking for information about Private Hire compliance inspections. I am sorry for the delay in replying.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

TfL have not carried out a Compliance Inspection on Uber since the decision was taken to refuse the renewal of their operator licence.

Inspections are normally carried out at least once a year, however we will also visit operators more often where specific intelligence is received. We continue this inspection regime as long as a they are operating.

The reasons for TfL not issuing a new licence are available online here:

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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