Request ID: FOI-4066-2324 Date published: 08 March 2024
You asked
Follow-up to FOI-4030-2324: Thank you for your email.
Can you confirm if LTPH/TFL hold the information to start with in connection to the Health and Safety Impact Assessment for when a Taxi Driver loads suitcases/ wheelchairs into the Taxi and unloads the same in reverse from the Taxi. Should this not be public knowledge too?
As for the disability awareness training the dates would be from 31/12/2023 going back in time to 2020, I.e three years, if this is not possible then it may be reduced to two years from 31/12/23 and then one year only if this exceeds the costs.
We answered
TfL Ref: FOI-4066-2324
Thank you for your further request received by Transport for London on 12th February 2024.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked the following, further to case reference FOI-4030-2324:
“Can you confirm if LTPH/TFL hold the information to start with in connection to the Health and Safety Impact Assessment for when a Taxi Driver loads suitcases/ wheelchairs into the Taxi and unloads the same in reverse from the Taxi. Should this not be public knowledge too?
As for the disability awareness training the dates would be from 31/12/2023 going back in time to 2020, i.e three years, if this is not possible then it may be reduced to two years from 31/12/23 and then one year only if this exceeds the costs.”
I can confirm that we hold some of the information you require.
In answer to your first question, TfL does not have a ‘Safety Impact Assessment’ for taxi drivers loading or unloading suitcases or wheelchairs into a vehicle.
In answer to your second question, there is no particularly easy way of sourcing this exact information because the term “disability awareness training” is vague and covers a range of different training courses run by TfL (including, for example, more general training on diversity and inclusion which may not centre solely on disability), which can be conducted both in person and online. There is no single source for answers to these questions, and no way of collating all of the information that would fall within the scope of the request within the £450 limit costs limit cited in our previous reply. However, that said, I can report the following information having liaised with various colleagues in attempting to source answers.
All TfL staff have access to both face-to-face and online disability equality training and must complete a mandatory ‘Inclusion Matters – Disability’ training e-learning module which is to be repeated annually.
In person training is delivered by trainers with lived-experience of disability. One such training session includes going out onto the network to complete a journey using a mixture of transport options (e.g. LU, Bus. DLR etc.) as well as classroom training. That training course is a full day and we aim for staff to complete it every two years.
Note also that TfL’s Diversity and Inclusion team also provides Disability Awareness training specifically for anybody with line-management responsibility (c.4,500 staff across the organisation). These are single sessions which all managers are expected to have completed by March 2026. This is delivered in partnership with the Business Disability Forum.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
