FOI request detail

TfL correspondence regarding Clapham High Street Station, Clapham Nelson's Row Bus Stop

Request ID: FOI-3709-1920
Date published: 17 March 2020

You asked

Under the Freedom of Information Act: 1) Please release all internal TfL correspondence regarding Clapham High Street Station, Clapham Nelson's Row Bus Stop between 01 January 2020 and 27 February 2020 inclusive

We answered

TfL Ref: 3709-1920

Thank you for your request received by Transport for London (TfL) on 27 February 2020 asking for information about internal TfL correspondence regarding Clapham High Street Station, Clapham Nelson's Row Bus Stop between 01 January 2020 and 27 February 2020 inclusive.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm we do hold the information you require.

Unfortunately, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.

We have estimated that it would significantly exceed the cost limit to provide a response to your current request.  This is because we have conducted a search across all TfL email accounts for any emails containing the keyword “Nelsons Row” or “Nelson’s Row” since 1 January 2020 and this produced 634 hits, i.e. email files potentially relevant to your request. Your request also includes Clapham High Street station so further searches would need to be conducted to locate any further emails, and it’s not unreasonable to assume the total number of hits would significantly exceed the 634 hits generated by the first search.  Additionally, as you have specifically requested only internal correspondence we would need to review each of the email hits to extract the ones you have requested. We would then need to review all the results and identify and redact any personal data in accordance with our statutory obligations under section 40 of the FOI Act.

To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking. If you want to refine your request or make a Freedom of Information Act request in future, please bear in mind that the Freedom of Information Act allows you to request recorded information held by us. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for. You might also consider limiting your request to a particular period of time, geographical area or specific departments of the organisation.

Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.

Please note that we will not be taking further action until we receive your revised request.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact Heather Preen, who is your TfL single point of contact.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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