FOI request detail

TPH licence applications

Request ID: FOI-3485-2223
Date published: 21 April 2023

You asked

I think this is now my 4th email to get an update on my application process. It has nearly been 2 months since I have passed my topographical exam but I have not had any update on my license yet. Please I would like to know, as freedom of information, how many applicants that have passed their exams are waiting on the license, and how many licenses are being issued a day. having this number would allow me to work out how long further it will take.

We answered

Our ref: FOI-3485-2223/GH

Thank you for your request received by Transport for London (TfL) on 23 March 2023 asking for information about Private Hire licences.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

Please I would like to know, as freedom of information, how many applicants that have passed their exams are waiting on the license, and how many licenses are being issued a day. having this number would allow me to work out how long further it will take.

Given the volume of applications we receive, the fact that each one differs depending on the individual circumstances of the applicant, that aspects of the licensing process are outside of TfL’s control and that each application is considered on a case-by-case basis, we are unable to advise how many applicants have passed their exams and are waiting on a licence.  

Once we receive a private hire driver application an initial assessment takes place to ensure the required documents have been provided and that the mandatory requirements for licensing are met. This stage also includes ensuring an enhanced DBS check has been undertaken by the applicant, which is undertaken by a third party and is outside of the applicant’s or TfL’s control. At this stage there may also be a process of requesting and receiving any missing materials until the application is deemed to be fully complete.

On average, we issue between 350 – 400 private hire licences a week.

If this is not the information you are looking for, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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