FOI request detail

Tfl Staff Guide to Fares and Ticketing from January 2nd 2019

Request ID: FOI-3391-1819
Date published: 18 March 2019

You asked

Please could you send me in pdf format the staff fare and ticketing guide from January 2019.

We answered

TfL Ref: FOI-3391-1819

Thank you for your email received by Transport for London (TfL) on 11 March 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm we do hold the information you require. You asked for:

Please could you send me in pdf format the staff fare and ticketing guide from January 2019.

Please find the requested information attached.

Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.

This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London


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