Request ID: FOI-3250-2223 Date published: 15 March 2023
You asked
To Whom It May Concern,
Could you please provide a suitably redacted (if necessary) copy of the Staff Guide to Fares and Ticketing (all books) (2023 edition) when it becomes available.
Thanks,
We answered
TfL Ref: FOI-3250-2223
Thank you for your request received by Transport for London (TfL) on 5th March 2023 asking for the latest Staff Guide to Fares and Ticketing 2023.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“Could you please provide a suitably redacted (if necessary) copy of the Staff Guide to Fares and Ticketing (all books) (2023 edition) when it becomes available.”
I am afraid that TfL does not hold the requested information as a 2023 version of the Guide has not yet been produced. Note that only information that is held at the time a request is made falls under the scope of the Freedom of Information Act. We cannot commit to provide future records when they become available.
Due to the late confirmation of this year’s main fares revision, there was not time to produce a Staff Guide update in March as usual. This has now been deferred to the June fares revision. You may wish to submit a further request at that time.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London