I would like to request a copy of the guidance relating to the frequency, nature, and location of announcements that are played within London Underground stations.

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TfL Ref: FOI-3161-1819

Thank you for your email received by Transport for London (TfL) on 19 February 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm we do hold the information you require. You asked:

I would like to request a copy of the guidance relating to the frequency, nature, and location of announcements that are played within London Underground stations.

Please find the attached Stations Public Announcements (PA) guidelines document for your perusal. These guidelines assist all station staff to define the type, content and frequency of PA announcements made at their stations.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

I would like to request a copy of the guidance relating to the frequency, nature, and location of announcements that are played within London Underground stations.

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