FOI request detail

ULEZ charges

Request ID: FOI-2903-2122
Date published: 25 March 2022

You asked

The following all pertains to ULEZ charges in 2021: How many charges were disputed on the grounds of being towed? How many of the above had the ULEZ charge reversed on initial objection to CClondon? How many of these went on to appeal the charge? How many charges we quashed at appeal? How many of these cited missing any evidence of the towing vehicle? How many of the above had the ULEZ charge reversed on initial objection to CClondon? How many of these went on to appeal the charge? How many charges we quashed at appeal?

We answered

Our ref: FOI-2903-2122/GH

Thank you for your request received by Transport for London (TfL) on 19 March 2022 asking for information about ULEZ.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.

I can confirm that we do hold the information you require. However, our recording system does not have a specific reason code which would allow us to report on vehicles which were being towed. Therefore to answer your request we would need to manually look at every ULEZ penalty charge notice to collate the information you have requested. This would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.

If you have received a PCN which you wish to challenge you can do so by contacting the relevant team at [email protected]

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

Back to top

Want to make a request?

We'll email you the response within 20 working days.


We'll publish the response online without disclosing any personal information.