Request ID: FOI-2902-2324 Date published: 11 December 2023
You asked
Dear Transport for London,
I would like a copy of the latest version of the CUBIC DRS gate Service Panel Commands and Error Codes document.
I understand an excerpt of this document (in particular, the Presentation Result Code Summary appendix) has been released in the past.
If it is not possible to provide the full document (suitably redacted, if needed), I would just request the latest version of the same appendix mentioned above. I understand it contains additional information compared to what is present in the TfL Oyster and Contactless app, and may have been updated since it was last released, especially regarding the e-ticket reader trials at some TfL stations.
We answered
TfL Ref: 2902-2324
Thank you for your request received by Transport for London (TfL) on 14 November 2023 asking for information about our gateline error codes.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
Please see attached the latest version of the appendix - Presentation Result Code Summary - as requested.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
