FOI request detail

LO announcement about begging

Request ID: FOI-2708-1920
Date published: 23 November 2020

You asked

Please could I request a copy of the audio announcement which is being played on Class 378 trains about begging Please send by compressed file and email.

We answered

TfL Ref: 2708-1920

Thank you for your request received by Transport for London (TfL) on 5 December 2019 asking for information about our London Overground announcements.

Your requests have been considered in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy. I can confirm we do hold the information you require.

Please find the London Overground announcement you asked for attached as requested.

Following advice from the British Transport Police, we make announcements in some of our stations and on trains about the presence of beggars or unlicensed buskers. We are seeing an increasing presence of people begging across our network and we are encouraging our customers to donate to charity projects and refer rough sleepers to support services via StreetLink, rather than giving directly to beggars. We are also working with local outreach teams, as well as the Thames Reach team (joint-funded by the Mayor and TfL), to try to ensure vulnerable people receive the help they need.

Please note that while access to this material will be provided to you under the Freedom of Information Act 2000, you are not granted any rights to any of the intellectual property that exists in it or granted any permission to make secondary uses of it.

TfL owns all intellectual property (including, without limitation, copyright) in the material supplied and will defend such rights.

If you wish to make any secondary use of the material provided, you must first obtain the consent of TfL (which may be withheld) and, if consent is granted, a fee may be charged, in accordance with the terms of the Reuse of Public Sector Information Regulations 2005.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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