1. Regulations, policies and procedures, instructions, staff manuals, departmental circulars etc. used in the processing of private hire applications and taxi applications. 2. Minutes of all meetings of the GLA, the Mayor of London, TFL, the TPH directorate and any other interdepartmental meetings relating to the private hire trade in general and the application processing in particular. 3. Details of the processing of my application # xxxxxxxxxx to include all the stages it has been through, log of instructions given on it and actions taken thereupon. 4. Minutes of any meetings wherein my application has been discussed and. 5. Details of what, if any action were taken on the formal complaint I had made about the wilful delay in the processing of my application. 6. recordings of all my telephone conversations with the members of staff.

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Our ref: FOI-2648-1718/GH

Thank you for your request received by Transport for London (TfL) on 15 December 2017 asking for information about private hire applications and taxi applications.

Only the first two question of your request can be considered under the requirements of the Freedom of Information Act 2000 and our information access policy. This is because the other parts of your request relate to information relating to you personally, and your application. These questions will need to be answered separately as a ‘Subject Access Request’ by our Taxi & Private Hire team, and I have asked them to contact you direct regarding these.

With regard to Questions 1 & 2, I can confirm that we do hold the information you require. However, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.

Your request covers all information held which relates to the processing of private hire applications and taxi applications, over an unspecified time period, as well as the broader request for minutes of any meetings relating to the private hire trade in general, again for an unspecified time period. This would essentially cover any meeting involving, or about the private hire trade, going back in time as far as it is possible. This would take an excessive amount of time and would potentially capture a huge amount of information, which would then need to be manually checked to ensure it was relevant and acceptable for release.

To help bring the cost of responding to your requests within the £450 limit, you may wish to consider refining your requests to concentrate on matters which are important to you.

Although your request can take the form of a question, rather than a request for specific documents, TfL does not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request. If you have specific questions relating to these topics we may be more easily able to respond to these than to a request for any information held.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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