FOI request detail

Aldgate East station closures, time of notification and estimated impact

Request ID: FOI-2616-2223
Date published: 13 February 2023

You asked

Dear Sir/Madam, I appreciate that this is a small undertaking but I hope it is relatively simple and would be very grateful if you can help. Can you please provide the following information in relation to Aldgate East tube station for the most recent available 90 days (ideally from the date of this request): A - dates and time periods for which the station was entirely closed during normal hours of TfL service due to reported staff shortages B - the date and time at which TfL was advised by the station of the closure in order to be able to publish this information to the public C - for equivalent days and times of each recorded closure in A, for the closest preceding week that the station was open for the same day and time period, the total number of passengers entering and exiting the station gates Example row: 17/01/23 05:30 - 11:30 | Notified 16/01/23 10:30 | 10/01/23 05:30 - 11:30 Passengers entering station 892 Passengers exiting station 2401 Thank you sincerely in advance for your help.

We answered

Our ref: FOI-2616-2223/GH

Thank you for your request received by Transport for London (TfL) on 17 January 2023 asking for information about Aldgate East station closures.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Please find attached a spreadsheet showing Aldgate East station closures for the period 16/10/2022 - 14/01/2023 (90 days).

The recording of station closures is done manually and thus small discrepancies are not uncommon.  All information should be used as a guide.

The data included is based on the station being fully closed meaning passengers cannot enter or exit the station, and all train services running through the station non-stopping so passengers cannot interchange either. The data does not include planned station closures or closures due to Industrial Action.

All closures are due to station staff unavailability.

Please also find attached a second spreadsheet which shows the hourly Oyster / Contactless ‘taps’ (either exit or entry).

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London


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