TfL Ref: 2563-1617
Thank you for your request received by Transport for London (TfL) on 20 March 2017 asking for information about how many Penalty Charge Notices have been issued on contravention location O/S 46-50 High Street SM3 in the past 2 years.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
1.How many Penalty charge notices have been issued on contravention location O/S 46-50 High Street SM3 in the past 2 years?
At this location, we issued 6,153 Penalty Charge Notices (PCNs) for contraventions between 1 January 2015 and 31 December 2016.
2.Of those penalty charge notices issued to this location how many have been challenged?
The total number of representations made to TfL against the above PCNs is 1,270. The total number of appeals made to an independent Adjudicator at the London Tribunals against the above PCNs is 50.
3.Of those penalty charge notices challenged how many of the challenges were successful?
The total number of the above representations accepted by TfL is 799. Please note however that, for a number of the above PCNs, we may have received more than one representation. This can happen for example if a PCN is issued to a hire company. The hire company may make a representation and provide a copy of a valid hire agreement. In these cases, the representation is accepted and the PCN re-issued to the hirer, who may also make a representation. The total number of the above appeals allowed by an independent Adjudicator is 39.
4.How much money in pounds sterling does it cost TFL to issue the penalty charge notice?
5.How much does it cost for TFL to process a successful challenge?
In accordance with the FOI Act, we are not obliged to supply some of the information as it is subject to a statutory exemption to the right of access to information under section 43(2). In this instance the section 43(2) exemption has been applied to the detailed financial information you are requesting, as it would be likely to prejudice our commercial interests.
PCNs issued by TfL are processed by a service provider, Capita, under an outsourced contract which was procured in accordance with the Public Contract Regulations 2006, following a 12 month competitive tender process. Capita commenced operation of this service in June 2015. A copy of the contract can be found on our website at: https://www.tfl.gov.uk/corporate/publications-and-reports/london-road-user-charging-agreement. Under the terms of the contract, the service provider may charge a variable monthly amount based on the transaction volumes of certain processes, as detailed in Appendix A of Schedule 8 to the contract. However the information in Appendix A about the transactional processing costs within the contract is redacted as we consider that disclosure of this information would prejudice TfL’s commercial interests, by adversely affecting our ability to obtain the best possible price for the processing of these transactions when the contract is re-let. TfL has a duty to ensure its use of public funds offers the best possible value for the benefit of all our customers.
The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognize the need for openness and transparency by public authorities, particularly where the expenditure of public money is concerned, but in this instance the public interest in ensuring that we are able to obtain the best value for public money outweighs the general public interest in increasing transparency of this aspect of our processes.
If this is not the information you are looking for, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London