Living in Islington, I would receive a reduction in congestion zone rates as I live and park in the area. It has come to my attention that you have frozen requests for new residents permits for a reduction/waive from the congestion charge. I have been told that this is due to covid. Could you please supply me with all information pertaining to this decision - decision notices, confirmation, meeting minutes and the explanation behind this. During Covid seems a crazy time to halt new residents permits - particularly as accounts cannot transfer over when someone sadly dies.

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Our ref: FOI-2374-2021/GH

Thank you for your request received by Transport for London (TfL) on 20 February 2021 asking for information about residents permits.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

The Mayoral Decision document found via the following link explains the rationale behind the changes to the residents discount:

https://www.london.gov.uk/sites/default/files/md2648_temporary_changes_to_the_congestion_charge_-_signed.pdf

The appendices to the Decision document provide additional information that will be of note. They can be found here:

https://www.london.gov.uk/sites/default/files/appendices_1-4_1.pdf

These documents explain the process followed and the considerations given in making the decision. The changes will be kept under review by TfL to ensure their continued effectiveness in light of the changing response to the pandemic.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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