FOI request detail

Lift failures at Elephant And Castle Bakerloo line exit

Request ID: FOI-2300-1617
Date published: 12 July 2017

You asked
From Feb 21 2015 to Feb 20 2017 the total number of lift failures at Elephant And Castle Bakerloo line exit . Within this information I also require the average time the lift was unusable .

We answered

TfL Ref: FOI-2300-1617

 

Thank you for your email received by us on 21 February 2017 asking for information about lift failures at Elephant & Castle station.

 

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm we do hold the information you require.

 

Between 21 February 2015 and 20 February 2017, there were 48 instances where one of Lifts No.1,3 and 4 (Bakerloo Line exit) was out of service, spread across 40 days. The average time a lift was unavailable was 275 minutes. Please note, information on lift availability, since 1 January 2016, is now routinely published on our website at https://tfl.gov.uk/corporate/publications-and-reports/lift-availability

 

If this is not the information you are looking for, or if you cannot access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to appeal, as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

 

Yours sincerely,

 

Melissa Nichols

 

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

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